Human Services Career Opportunities

If you are looking for the right opportunity to join a great family of professionals, check out our current job opportunities below and fill out the pre-application form and attach your resume and letter of interest for consideration.

Once we receive your application and resume, we will review your qualifications. If you are selected for a personal interview, a representative will contact you.

Thank you for including RS EDEN as part of your job search.

Clinical Supervisor

Department: Eden House

Hours: Full-Time


Position Objectives

RS EDEN is currently seeking a full-time Clinical Supervisor for its Men’s Chemical Dependency Program located in Minneapolis. Current LADC is required for this position. Clinical Supervisors supervise and coordinate client treatment programs, as well as activities of the program’s primary counseling staff. They monitor therapeutic service quality and monitor staff training needs and performance.

RESPONSIBILITIES INCLUDE:

· Assists the Program Director with the supervision and monitoring of clinical services.

· Coordinates intakes and the referral processes to ensure all those needing services get timely admission.

· Reduces the administrative barriers for client admissions to programs.

· Conducts and leads the utilization review process, reviews in concert with CD staff.

· Conducts and leads or delegates the Quality Improvement Process for the organization.

· Co-Facilitates along with the Program Director with facilitating weekly clinical staff meetings.

· Develops and upgrades all clinical documentation by assessing electronic forms being used and recommends ideas for improvement to ensure clinical staff are as efficient as possible with documentation.

· Assists the Program Director with supervising counseling staff and provides treatment consultation.

· Conducts client treatment file reviews and assesses for appropriate initial placement, care and discharge according to the American Society of Addiction Medicine. .

· Assists the Program Director with assessing ethical and professional competence of staff.

· Consults with clinical staff regarding problematic client behaviors.

· Assesses and implements program processes to maintain a therapeutic culture.

· Participates in court appearances or delegate’s appearances and responsibility to appropriate staff members.

· Reviews client treatment plans and provides direction to clinical staff.

· Assists Program Director in development of staff work plans.

· Adjusts, monitors and coordinates daily program schedules.

· Assists with the oversight of the maintenance of the physical plant by preparing work orders.

· Assists in the Oversight of the day to day operations of all sites.

· Assists in the development/review of the program manual used with new clients.

· Orients new clinical staff, ensures documented training hours are forwarded to HR Department for inclusion in staff personnel file.

· Assists the program director on assigning staff duties, hiring’s, discipline and terminations.

· Assists the Program Director in the administrative/physical functioning of the program.

· Ensures treatment files are maintained on assigned clients/caseloads.

· Acts as liaison with other service providers.

· Participates in speaking engagements or workshop presentations.

· Conducts weekly client case reviews using the latest technology, laptop/proxima and electronic records and giving clinical direction to clinicians.

· Assists in data collection.

· Presents case conferences.

· Assists in enforcing, administering, revising and developing management and operational policies and procedures, as required.

· Directs all staff in the usage of 42CFR to ensure we are in compliance with federal regulations.

QUALIFICATIONS INCLUDE:

· Valid Minnesota LADC

· 4-yr. degree in CD Counseling or related field, or equivalent training and experience preferred.

· Supervisory experience preferred.

· Licensed as a clinical supervisor.

· Supervisory experience preferred

· Excellent oral and written communication skills.

· Familiarity with Windows-based PC’s and Microsoft Office software.

· First Aid/CPR certified.

· Current Mantoux test (annual requirement thereafter).

· Must be able to favorably pass applicable criminal history/background checks.

· Two years free of any problems associated with chemical dependency. Employees directly responsible for persons being served by the program are prohibited from abusing prescription medication or being in any manner under the influence of a chemical that impairs the individual’s ability to provide services or care.

· One year off correctional supervision.

· Ability to relate to people from diverse backgrounds with multiple problems.

· Positive driving record (periodic review of driving record required).

· Valid state driver’s license.

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Registered Nurse

Department: Eden House

Hours: Full-Time


Position Objectives

RS EDEN is seeking a full-time Registered Nurse (RN) for our chemical dependency treatment center located in Minneapolis. The RN provides health care services to program clients, assist clinical staff with the development of treatment goals that pertain to medical issues, and act as a liaison between agency staff and program members, attending physicians and health care providers.

RESPONSIBILITIES INCLUDE:

· Provide health care services to program clients.

· Monitor client medications and evaluate effectiveness and side effects; report assessment to attending physician as necessary.

· Evaluate client medical concerns, referring them for proper treatment.

· Schedule all entry physicals, screen processes for communicable diseases, and arrange follow-up appointments.

· Leans, understands, and appropriately utilizes the agency EHR system at a level of proficiency appropriate to the role.

· Coordinate medical testing, screenings, and medical appointments.

· Supervise and maintain all records of client medication use.

· Instruct clients on responsible care of medication, hygiene, nutrition, birth control and other mental health issues as appropriate.

· Work with mothers to obtain immunization records to allow children to enter childcare facilities.

· Work with clients to address concerns regarding children’s health and welfare and making appropriate care referrals.

· Advise clinical staff of ongoing medical concerns as they pertain to client therapy and daily living situations.

· Assist clinical staff with the development of treatment goals as they relate to medical issues and/or concerns.

· Conduct monthly awareness and prevention training on infectious diseases, and provide speaker for weekly health lectures for program clients.

· Communicate health care concerns with program clients’ attending physician or health care providers and advise agency staff of medical care arrangements.

· Coordinate program health issues with psychiatric consultants and clinical staff.

· Train staff in observing medications and documentations.

· Assist program director with program data collection, as needed

· Assist in developing agency policy with relations to health care issues and training.

· Assist in the development and implementation of health related agency policies.

· Assist in developing policies on urine screening and monitoring program client medications.

QUALIFICATIONS:

· Registered Nurse with valid Minnesota State nursing license.

· 2 years of psychiatric or chemical dependency nursing experience preferred.

· Excellent oral and written communication skills.

· Previous experience with EHR/EMAR required.

· Ability to structure time well and develop priorities.

· Must be able to pass favorable DHS Rule 11 and criminal history checks.

· Minimum 2 years continuous sobriety, if applicable.

· First Aid/CPR Certified. (Certified to train preferred)

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Counselor Technician Supervisor

Department: Eden House/Grant St./Lorraine

Hours: Full-Time


Position Objectives

RS EDEN is currently seeking a full-time Counselor Technician Supervisor to provide direct supervision of the tech staff at our Eden House Chemical Dependency Treatment Center located in Minneapolis. S/he provides transportation for program clients and their children, and completes intakes with new clients.

RESPONSIBILITIES INCLUDE:

· Provide direct supervision to all Technicians employed with Recovery Services.

· Coordinate time off for employees such as vacations and holidays.

· Ensure all Technician staff is current with ongoing education.

· Schedule all shifts to ensure coverage at all Recovery Services locations.

· Ensure back up coverage is always available and coverage is in place regardless of weather.

· Be available nights and week- ends to address any issues that may come up.

· Conduct performance reviews as scheduled by Human Resources.

· Provide needed training/orientation for all new Technicians being hired.

· Hire and dismiss Technicians staff as appropriate.

· Train new staff on the MAR and attendance in the electronic record.

· Attend clinical staff meetings each week to be a part of the multidisciplinary team.

· Provide transportation support for program clients and children to daycare daily, and to medical and legal appointments and recreational activities.

· Provide agency transportation as needed, following all state driving and traffic laws.

· Ensure safety of all passengers by enforcing use of safety belts and infant/child safety seats, as legally required.

· Provide vehicle maintenance support when required, including conducting routine checks and services. This includes maintaining mileage record and keeping vehicles gassed.

· Inventory, order and maintain agency office and housekeeping supplies.

· Perform intakes as needed.

· Retrieve collected UA’s from Eden House and deliver to RSI Labs at the Administrative building as needed.

· Provide mail runs to and from the Eden House and Lindquist location as needed.

· Keep supplies organized, inventoried and ordered as needed.

· Data entry as requested.

QUALIFICATIONS INCLUDE:

· High school diploma or GED.

· Ability to maintain confidentiality.

· At least one year of experience working in a community-based social service program, experience working with vulnerable adults preferred.

· Ability to convey a positive, courteous, and professional image.

· Efficiency in prioritizing tasks.

· Familiarity with general office procedures, business phone systems and equipment.

· Valid state driver’s license. Favorable driving record.

· Knowledge of Minnesota child passenger safety laws.

· Basic Life Support (BLS) trained.

· Current Mantoux test. (Annual requirement thereafter).

· Ability to relate to people from diverse backgrounds with multiple problems.

· Must be able to pass applicable favorable criminal history/background check.

· One year off correctional supervision.

· 2 years free of any problems associated with chemical dependency.

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Reentry Technician (Ashland)

Department: Reentry Ashland

Hours: Full-Time, Friday, Saturday, Sunday, Monday 7am-5pm


Position Objectives

RS EDEN is currently seeking a full-time Reentry Technician for its Reentry Ashland Program located in St. Paul. In addition, the Reentry Technician is responsible for directly supervising resident actions and movements, thus assuring that all program rules and regulations and contracting sources are followed. The Reentry Technician serves as a liaison between resident and case management staff. He/she informally guides and supports residents and acts as the ongoing contact for residents. The Reentry Technician is responsible for maintaining accountability and a positive atmosphere that promotes client motivation and change. He/she also maintains fire, housekeeping, and sanitation regulations. Based upon agency needs, the Reentry Technician will also be responsible for completing various duties for nonresidential clients.

RESPONSIBILITIES INCLUDE:

· Assists in orienting new staff or interns as needed.

· Monitors house activities while directly supervising resident actions and movements. Assures that program clients follow all program rules and regulations.

· Handles discipline of program residents in the event of major/minor program violations.

· Maintains security, safety, and sanitation of the facility in accordance with policy and any ordinances/laws pertaining to the facility. This includes conducting rounds of the facility on a regular basis.

· Conducts intakes for new residents, including obtaining background information, explanation of program rules and expectations, and orientation of the facility.

· Processes and oversees client medication(s) in accordance to facility medication policies and procedures.

· Exercises responsible communication with clients and staff including maintaining daily log, recording client data on bed check sheet, completing incident reports as needed, making appropriate telephone contacts, maintaining client confidentiality, and any other designated record keeping.

· Performs searches of facility and residents and their belongings as needed or scheduled.

· Maintains ethical practices in relationships with clients (PREA compliance), staff, outside individuals, and community agencies.

· Provides clients with guidance and support on an informal basis as needed. Serves as a liaison between clients and case managers, while serving as the ongoing contact to the clients.

· Assists food service staff in ordering supplies, making bag lunches, and supervising meals if applicable.

· Collects urinalysis samples (same sex clients) and perform random breath analysis test to assigned residential and nonresidential clients.

· Issues warrants in compliance with contracting agency directives.

· Participates in staff meetings, in-service training, outside training events, and additional training as deemed necessary to maintain personal growth and development, as well as professional competence.

QUALIFICATIONS INCLUDE:

· High School Diploma/GED. BA/BS degree preferred.

· Education and/or experience and training in human services, corrections, criminal justice or related field preferred.

· Good oral and written communication skills.

· First Aid/CPR/AED training.

· Current Mantoux test. (Annual requirement thereafter).

· Ability to relate to people from diverse backgrounds with multiple problems.

· Leadership skills and the capability of working alone with very little supervision.

· Ability to act as a positive role model for program clients.

· One year off correctional supervision.

· Discharged from chemical treatment program for period of 2-yrs, if applicable.

· Minimum 2-yrs continuous sobriety, if applicable.

DAYS/HOURS: Friday, Saturday, Sunday, Monday – 7am-5pm

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Medical Lab Technician (MLT)

Department: RSI Labs/Drug Testing

Hours: Full-Time


Position Objectives

RS EDEN is currently seeking a full-time Medical Laboratory Technician for its RSI Laboratories located in Minneapolis. The Medical Laboratory Technician is responsible for the daily operation of the laboratory and maintaining the testing equipment. S/he works with referring agencies and with other agency programs in completing testing of clients for drugs of abuse.

KEY RESPONSIBILITIES:

  • Follow all laboratory policies and procedures; adheres to all health and safety standards.
  • Maintains proper documentation of all daily requirements as set forth by the College of American Pathologists.
  • Receive specimens for testing; evaluate specimens and recognize unacceptable specimens.
  • Process urine samples following proper procedures to ensure integrity, accuracy and chain of custody.
  • Operate the drug testing analyzers and conduct testing of urine samples from all referring agencies, ensuring accuracy and quality in every aspect of the testing process.
  • Maintains quality results by running standards and controls, verifying equipment function through routine maintenance and advanced troubleshooting.
  • Calibrate equipment utilizing approved testing procedures; monitor quality control measures and protocols.
  • Maintain knowledge and resource materials on drug analysis and drugs of abuse.
  • Perform quality assurance testing on a quarterly basis ensuring accuracy of the drug testing process.
  • Appear and testify in court when requested by the referring agencies or when otherwise required to do so.
  • Participate in staff meetings and training as required or directed.
  • Attain, maintain and promote a positive, safe, harmonious, productive and challenging work environment.
  • May be required to perform additional or different duties from those set forth above to address business needs and changing business practices.

QUALIFICATIONS INCLUDE:

Degree in Medical Technology or related Life Science.

Prefer someone with 2+ years of experience in a laboratory setting.

Prefer someone with GCMS experience.

Meticulous attention to detail and strong organizational abilities.

Ability to work alone with little supervision.

Basic understanding of computers and good data entry skills.

Good oral and written skills.

Must be able to pass favorable criminal history check.

Discharged from chemical treatment program for period of 2-yrs, if applicable.

Minimum 2-yrs continuous sobriety, if applicable.

Crime-free for period of 1-yrs, if applicable.

• Ability to relate to people from diverse backgrounds with multiple problems.

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Drug and Alcohol Testing Coordinator (Male PT)

Department: Drug Testing/RSI Labs

Hours: Part-Time


Position Objectives

RS EDEN is seeking a part-time Drug and Alcohol Testing Coordinator (Male) for its Drug Testing/RSI Labs Program. The Drug and Alcohol Testing Coordinator works with referring agencies in implementing collection, accountability, and transport of female client drug/alcohol testing samples. This individual is trained and knowledgeable in all aspects of urinalysis collection and accountability processes and is an information resource for probation officers and other customer agencies.

KEY RESPONSIBILITIES INCLUDE:

· Maintains client records and demographics.

· Works with referring agencies in implementing collection, accountability and transport of client drug/alcohol testing samples.

· Attains and maintains knowledge in all aspects of urinalysis collection and accountability processes.

· Learns, understands and appropriately utilizes the LIMS system at a level of proficiency appropriate to the role.

· Acts as an information resource for probation officers and other customer agencies.

· Observes collection of urine samples assuring proper procedures and “chain of custody” are followed.

· Responsible for the daily operation of the collection center.

· Works with referring agencies and probation officers in securing sample collections for testing.

· Maintains automated database of collections, transports, and other records and statistical information as directed.

· As required, testifies in court concerning collection proceedings and findings.

· Prepares any required documentation or information for court.

· Maintains collection site and ensuring adequate stock of supplies are on hand. Requisitions needed supply stock as required.

· Transports collection samples to testing laboratory on daily basis.

· Secures samples from point of collection through transport and release to lab technician.

· Maintains professional working relationship with testing laboratory staff.

· Maintains computer records of all samples collected. Prepares computerized reports of results for referring agencies, as required, in a timely manner.

· Collects client fees according to program policy.

· Mandatory reporting to supervisor of any implied request to tamper a urinalysis sample.

· Participates in staff meetings and training as required or directed.

· Safeguard personally identifiable health information (PHI) in accordance with duties and current agency HIPAA notification statement and standards.

· Knows and follows program emergency procedures when necessary.

· Responds to client emergency medical needs, when required.

· Maintains client confidentiality.

QUALIFICATIONS INCLUDE:

· High School Diploma/GED.

· Male (Bona fide Occupational Qualification).

· Ability to work alone with little supervision.

· Ability to relate to customers as well as people from diverse backgrounds with multiple problems.

· Previous experience with data entry and very good data entry skills.

· Good oral and written skills.

· Must be able to pass applicable favorable criminal history/background check.

· One year off correctional supervision.

· Valid state driver’s license and positive driving record (periodic review of driving record required).

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Reentry Technician (Corrections)

Department: Corrections

Hours: Part Time/On-Call (Hours to be determined by Program Director)


Position Objectives

RS EDEN is seeking part-time/on-call Reentry Technicians for its Community Corrections Programs in St. Paul. The Reentry Technician is responsible for the supervision of residents while maintaining security, safety, and sanitation of an adult residential community corrections facility.


Duties and Responsibilities
  • Supervising residents, while maintaining security, safety, and sanitation of facility.
  • Maintaining and monitoring client accountability and surveillance.
  • Enforcing program rules, policies and regulations.
  • Supervising kitchen personnel.
  • Performing alcohol testing and collecting urinalysis samples.
  • Promoting client motivation and change.
  • Conducting intakes and orientations for new clients.
  • Record keeping.


Minimum Requirements
  • BA/BS degree preferred.
  • Education and/or experience and training in Human Services, Corrections or related field preferred.
  • Good oral and written communication skills.
  • Ability to relate to people from diverse backgrounds with multiple problems.
  • Leadership skills and the capability of working alone with very little supervision.
  • Ability to act as a positive role model for program clients.
  • Ability to maintain confidentiality.
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Counselor Technician

Department: Men's and Women's CD Program's

Hours: Part Time/On-Call


Position Objectives

Counselor Technicians supervise and manage resident behavior and crisis intervention. They assist on-duty counselors as required in direct support of program goals and objectives. Counselor Technicians require self-confidence and the ability to exercise individual discretion or judgment. They must possess a high level of crisis tolerance, and the ability to work through crisis situations in a professional, therapeutic and positive manner. They must be able to react to and respond to medical emergencies, which may arise, and must have the ability to convey a positive and professional image to clients, staff and visitors. Counselor Technicians also must be able to maintain client confidentiality.


Duties and Responsibilities
  • Understands and follows policies and procedures related to client and program rules and regulations to assure consistency in client services and program.
  • Provides consistency in program by maintaining all client restrictions communicated by counseling staff.
  • Communicates to staff any inappropriate or suspected inappropriate client behavior.
  • Knows and follows program emergency procedures.
  • Transitions duties and responsibilities to Night Managers.
  • Understands and follows incident/accident reporting policies and procedures.
  • Understands and follows emergency fire and weather policies and procedures.
  • Responds to client emergency medical needs, when required.
  • Provides assistance to on-duty counseling staff.
  • Monitors client activities.
  • Transports clients to directed activities or functions and monitoring behavior, attendance and safe return to resident facility.
  • Assists on-duty counseling staff as directed or required.
  • Attains, maintains and promotes a positive, safe, harmonious, productive and challenging work environment.
  • Performs other duties as required.
Minimum Requirements
  • High school diploma or GED. 2-yr degree in CD Counseling or related field preferred.
  • Minimum 2-yrs training or experience in CD counseling or related field.
  • Supervisory experience preferred.
  • Training or experience in counseling/First Aid preferred.
  • Ability to maintain confidentiality.
  • Must be able to pass DHS Rule 11 background check.
  • Discharged from chemical treatment program for period of 1-yr, if applicable.
  • Minimum 1-yr continuous sobriety, if applicable.
  • Ability to relate to people from diverse backgrounds with multiple problems.
  • Current Mantoux test. (Annual requirement thereafter)

RS Eden requires all new hire candidates for this position to successfully undergo and pass a DHS Rule 11 background check as well as pre-employment drug testing.

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Crew Leader PT/OC

Department: Sentence to Service

Hours: TBD; as needed (10 hour shifts required: 6:30am-4:30pm)


Position Objectives

General: The Sentence to Service Crew Leader is responsible for the supervision of a daily work crew of up to 10 clients in a Sentence to Service Program. The Crew Leader assumes all responsibility upon assignment of a client for daily supervision of that client's program. The Crew Leader conducts orientation and safety training, transports the crew to the work site, assigns the work, and supervises and monitors that client during the entire program stay. The Crew Leader assures that the work is done properly, oversees and enforces program rules, and assures that appropriate behavior and work habits are observed. The Sentence to Service Program provides the criminal justice system with an alternative to traditional incarceration. The program utilizes a work program where offenders are allowed to do public service work instead of serving jail or workhouse time. The projects are all public service jobs such as park maintenance. The offender's entire workday is under the direct supervision of program staff. This position is classified as a category 1 driving position.


Duties and Responsibilities
  • Makes initial contacts with assigned clients and arranges reporting time and date. Trains clients on program rules and safety expectations.
  • Plans and organizes work projects. Visits work sites in advance and coordinate with the responsible party work expectations.
  • Transports the crew to the work sites. Arranges for necessary bathroom facilities. Arranges for a proper site for lunch breaks. Transports the crews back to the agency center at the end of the workday.
  • Supervises the crew during the entire day and throughout work details. Assures that clients are working satisfactorily, are properly equipped, are following safety rules, following program rules, and observing appropriate dress and behavior.
  • Enforces crew discipline.
  • Completes written reports, compiles termination reports on all clients and submits any Department of Corrections data collection reports as requested by contracting sources.
  • Participates in initial and on-going training.
  • Collects urine samples and conducts breath analysis in accordance with standard procedures.
  • Acts as a role model and maintains appropriate, ethical and positive relationships with clients. Conducts work in a business-like and professional manner.
  • Works along side crews when appropriate.
  • Oversees maintenance of equipment assigned to each crew leader and notifies manager of any needs.
  • Maintains assigned and/or specific equipment.
  • Maintains complete computer files of all daily work sites and client records.
  • Coordinates with county intake person or probation officer to ensure maximum client completion and compliance.
  • Maintains training certificate as required by MN Department of Corrections.
  • Promotes and instills positive attitude and image in employees and clients.
  • Participates in staff meetings and training as required or directed.
  • Safeguard personally identifiable health information (PHI) in accordance with duties and current agency HIPAA notification statement and standards.
  • Maintains favorable driving record (favorable is left to the interpretation of the employer and any agent acting on behalf of the employer).
  • Attains, maintains and promotes a positive, safe, harmonious, productive and challenging work environment.
  • Performs other duties as required.


Minimum Requirements
  • Bachelor’s degree in human services or other work-related specialty preferred.
  • Working knowledge of court, probation/parole, and correctional systems.
  • Ability to establish and maintain good working relationship with clients, other staff members, and outside agencies.
  • Excellent oral and written skills.
  • Supervisory experience in a correctional, law enforcement, or construction/building trades situation. Ability to supervise and relate to people from diverse backgrounds with multiple problems.
  • Ability to structure time well, develop priorities, and work well with little supervision.
  • Good mechanical skills and experience organizing and supervising work projects. Knowledge of construction and grounds keeping techniques and practices sufficient to provide direction and training for unskilled labor crews in completing work assignments.
  • Knowledge and ability to teach basic work safety skills to work crew members.
  • Ability to convey a positive and professional image. Ability to maintain confidentiality.
  • Must be able to pass favorable criminal history check.
  • Discharged from chemical treatment program for period of 2-yrs, if applicable.
  • Minimum 2-yrs continuous sobriety, if applicable.
  • “Crime-free” for period of 1-yrs, if applicable.
  • Ability to relate to people from diverse backgrounds with multiple problems.
  • Positive driving record (periodic review of driving record required).
  • Valid state driver’s license.
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Front Desk Associate

Department: Emanuel & Central

Hours: Part Time/On-Call


Position Objectives

The Front Desk Associate is responsible for providing a safe and supportive environment within the building, and maintaining a friendly and professional atmosphere. Responsibilities include monitoring and assisting with resident situations that occur throughout the building, greeting all visitors, supporting the activities and directions of the Support Service and Property Management staff. S/he must have excellent customer service skills, the ability to maintain appropriate relationships with clients as well as the community in which the project is located. S/he must be able to work within the facility and complete tasks with support services and property management. S/he must ensure a positive atmosphere. S/he must be able to work independently. A successful Front Desk Associate must enjoy working with the public. This position requires self-confidence, creativity, and the ability to exercise discretion. Excellent organizational skills and the ability to handle multiple tasking’s a must.


Duties and Responsibilities

Duties include/but are not limited to:

  • Provide friendly and professional customer service/front desk coverage as scheduled at the front desk.
  • Answer phones and respond to inquiries of the residents and the general public.
  • Maintain security by becoming familiar with the premises; monitor the front door; and manage the lobby and community room area.
  • Complete regular building rounds to assure the premises are secure and the wellbeing of the tenants.
  • Greet and direct all visitors, including vendors, residents, and others. Responsible for the signing in and out of guests.
  • Serve as an information resource about the programs.
  • Implement all safety and security requirements for the building.
  • Complete and maintain all required staff logs and paperwork as directed by the Front Desk Manager.
  • Uphold and enforce building policy and lease when necessary.
  • Develop and maintain a close supportive working relationship with support service staff, housing manager, and other co-workers.
  • Administer Alcohol Breathalyzer to residents suspected of alcohol intoxication. Log results and alert Front Desk Manager.
  • Triages emergency situations utilizing program policies and procedures
  • Produces accurate and through incident reports and shift logs.
  • Complete special projects and other duties as assigned by the Front Desk Manager.
  • Promotes and instills positive attitude in employees and clients.
  • Participates in staff meetings, training and in-services and staff development programs as required by the Front Desk Manager.


Minimum Requirements

Qualifications/Requirements:

  • High school diploma/GED certificate.
  • Ability to work independently.
  • Ability to follow oral and written instructions.
  • Ability to multi-task and provide accurate information.
  • Ability to perform duties discretely and observe program confidentiality policies.
  • Ability to relate to people from diverse backgrounds with multiple problems and adapt to a variety of situations as they arise.
  • Must possess excellent interpersonal, organizational, written and oral communication skills.
  • Must be computer literate and familiar with Microsoft Office products.
  • Must be friendly, professional, compassionate, and have the desire to be helpful to residents living in a supportive housing program.
  • Criminal background check must show compliance with the regulations required under statute related to the Kari Koskinen law.
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Drug and Alcohol Testing Coordinator

Department: Drug Testing/RSI Labs

Hours: part-time/on-call (possible shifts Mon, Tue, Thu 11:45am-7:45pm, Wed 3:45pm-7:45pm, Fri 8am-4pm, or Sat 9:45am-1:45pm)


Position Objectives

The Drug & Alcohol Testing Coordinator works with referring agencies in implementing collection, accountability and transport of client drug/alcohol testing samples. This individual is trained and knowledgeable in all aspects of urinalysis collection and accountability processes and is an information resource for probation officers and other customer agencies. This position requires the ability to work independently with little to no direct supervision. The coordinator must have an ability to convey a positive and professional image to clients, staff and visitors and must be able to maintain client confidentiality. Must be computer literate and possess good organizational skills. The coordinator must be able to perform duties involving light lifting, and possess an ability to sit for long periods of time. This is classified as a category 1 driving position.


Duties and Responsibilities
  • Maintains client records and demographics.
  • Works with referring agencies in implementing collection, accountability and transport of client drug/alcohol testing samples.
  • Attains and maintains knowledge in all aspects of urinalysis collection and accountability processes.
  • Acts as an information resource for probation officers and other customer agencies.
  • Observes collection of urine samples assuring proper procedures and "chain of custody" are followed.
  • Responsible for the daily operation of the collection center.
  • Works with referring agencies and probation officers in securing sample collections for testing.
  • Maintains automated database of collections, transports, and other records and statistical information as directed.
  • As required, testifies in court concerning collection proceedings and findings.
  • Prepares any required documentation or information for court.
  • Maintains collection site and ensuring adequate stock of supplies are on hand. Requisitions needed supply stock as required.
  • Transports collection samples to testing laboratory on daily basis.
  • Secures samples from point of collection through transport and release to lab technician.
  • Maintains professional working relationship with testing laboratory staff.
  • Maintains computer records of all samples collected. Prepares computerized reports of results for referring agencies, as required, in a timely manner.
  • Collects client fees according to program policy.
  • Participates in staff meetings and training as required or directed.
  • Safeguard personally identifiable health information (PHI) in accordance with duties and current agency HIPAA notification statement and standards.
  • Maintains favorable driving record (favorable is left to the interpretation of the employer and any agent acting on behalf of the employer).
  • Attains, maintains and promotes a positive, safe, harmonious, productive, and challenging work environment.
  • Knows and follows program emergency procedures when necessary.
  • Understands and follows incident/accident reporting policies and procedures.
  • Understands and follows emergency fire and weather policies and procedures.
  • Responds to client emergency medical needs, when required.
  • Maintains client confidentiality.
  • Performs other duties as required.
Minimum Requirements
  • High School Diploma/GED.
  • Ability to work alone with little supervision.
  • Basic understanding of computers and good typing skills.
  • Good oral and written skills.
  • Ability to relate to customers as well as people from diverse backgrounds with multiple problems.
  • Current MN state driver’s license.
  • Positive attitude.
  • Current Mantoux test. (Annual requirement thereafter)
  • Must be able to pass favorable criminal history check.
  • Discharged from chemical treatment program for period of 2-yrs. if applicable.
  • Minimum 2-yrs. sobriety, if applicable.
  • Positive driving record.

RS Eden requires all potential new hires for this position to successfully undergo and pass a criminal history background check as well as pre-employment drug testing.

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Job Opportunities

RS EDEN is an equal opportunity employer whose mission is to provide recovery, accountability, and support services facilitating individual, family, and community movement from non-productive behavior to responsible, self-sufficient lifestyles.