Human Services Career Opportunities

If you are looking for the right opportunity to join a great family of professionals, check out our current job opportunities below and fill out the pre-application form and attach your resume and letter of interest for consideration.

Once we receive your application and resume, we will review your qualifications. If you are selected for a personal interview, a representative will contact you.

Thank you for including RS EDEN as part of your job search.

Assistant Manager (Fresh Grounds Cafe)

Department: Fresh Grounds

Hours: Part-time


Position Objectives

RS EDEN is currently seeking a part-time Assistant Manager for our Fresh Grounds Café located at Seventh Landing in Saint Paul. S/he is responsible for supporting the Café and Training Program Manager (CTPM) in managing the day-to-day operations of RS EDEN’s non-profit business, the Fresh Grounds Cafe. Fresh Grounds Café is an established neighborhood café serving a full coffee drink, breakfast and lunch menu in the West Seventh Saint Paul neighborhood, and is situated within the Seventh Landing supportive housing program.

RESPONSIBILITIES INCLUDE:

· Supports the CTPM in all Café activities.

· Models the delivery of excellent customer service and supports a high-quality, mission driven training program.

· Able to train youth in barista skills in two-hour shifts as directed.

· Acts as a supervisor on shifts where CTPM is not present or as assigned.

· Acts as Café and Training Program Manager when requested or when CTPM is away.

· Promotes Cafe sales and customer satisfaction through all management activities.

· Promotes community knowledge of RS EDEN/training program mission.

· Adheres to and role models compliance with all restaurant regulations, necessary license requirements, and food safety.

· When directed, can assist with monitoring inventory of all products at Fresh Grounds and placing orders for needed products with vendors.

· When directed, can purchases/pick up needed product as necessary.

· When directed, can provide transport of catered items to patrons.

· Can track accurate daily revenue totals and utilize “Square” system.

· Can patiently and effectively train and support trainees, interns, and barista staff when requested.

· Ability to explain and promote the mission of the program and agency to interested customers or other stakeholders.

· Promotes and instills a positive attitude in all trainees and employees.

· Participates in routine consultation and other trainings as directed by supervisor.

· Attains, maintains and promotes a positive, safe, sober, and productive and challenging work environment.

QUALIFICATIONS INCLUDE:

· Minimum of HS Diploma or equivalent.

· Minimum of 1 year food and beverage service experience, shift lead or management experience preferred.

· ServSafe certification or willingness to obtain within 30 days required (can be provided).

· Minimum of 1 year in some capacity as teacher, trainer, coach, or mentor to youth or young adults preferred.

· Ability to work effectively with people from diverse backgrounds and with diverse challenges.

· Promotes community knowledge of RS EDEN/training program mission.

· Valid state driver’s license.

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Drug and Alcohol Testing Coordinator (MALE)

Department: Drug Testing/RSI Labs

Hours: Full-Time


Position Objectives

RS EDEN is seeking a full-time Drug and Alcohol Testing Coordinator (Male) for its Drug Testing/RSI Labs Program in St. Paul. The Drug and Alcohol Testing Coordinator works with referring agencies in implementing collection, accountability, and transport of male client drug/alcohol testing samples. This individual is trained and knowledgeable in all aspects of urinalysis collection and accountability processes and is an information resource for probation officers and other customer agencies.

KEY RESPONSIBILITIES INCLUDE:

· Maintains client records and demographics.

· Works with referring agencies in implementing collection, accountability and transport of client drug/alcohol testing samples.

· Attains and maintains knowledge in all aspects of urinalysis collection and accountability processes.

· Learns, understands and appropriately utilizes the LIMS system at a level of proficiency appropriate to the role.

· Acts as an information resource for probation officers and other customer agencies.

· Observes collection of urine samples assuring proper procedures and “chain of custody” are followed.

· Responsible for the daily operation of the collection center.

· Works with referring agencies and probation officers in securing sample collections for testing.

· Maintains automated database of collections, transports, and other records and statistical information as directed.

· As required, testifies in court concerning collection proceedings and findings.

· Prepares any required documentation or information for court.

· Maintains collection site and ensuring adequate stock of supplies are on hand. Requisitions needed supply stock as required.

· Transports collection samples to testing laboratory on daily basis.

· Secures samples from point of collection through transport and release to lab technician.

· Maintains professional working relationship with testing laboratory staff.

· Maintains computer records of all samples collected. Prepares computerized reports of results for referring agencies, as required, in a timely manner.

· Collects client fees according to program policy.

· Mandatory reporting to supervisor of any implied request to tamper a urinalysis sample.

· Participates in staff meetings and training as required or directed.

· Safeguard personally identifiable health information (PHI) in accordance with duties and current agency HIPAA notification statement and standards.

· Knows and follows program emergency procedures when necessary.

· Responds to client emergency medical needs, when required.

· Maintains client confidentiality.

QUALIFICATIONS INCLUDE:

· High School Diploma/GED.

· Male (Bona fide Occupational Qualification).

· Ability to work alone with little supervision.

· Ability to relate to customers as well as people from diverse backgrounds with multiple problems.

· Previous experience with data entry and very good data entry skills.

· Good oral and written skills.

· Must be able to pass applicable favorable criminal history/background check.

· One year off correctional supervision.

· Valid state driver’s license and positive driving record (periodic review of driving record required).

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Housing Case Manager (Central Ave. Apts)

Department: Central Ave. Apts.

Hours: Full-Time


Position Objectives

RS EDEN is currently seeking a full-time Housing Case Manager for our Central Ave. Apartments located in Minneapolis. The primary role of the Housing Case Manager is the on-going support of tenants within a permanent, sober, supportive housing site over the length of their individual tenancy.

KEY RESPONSIBILITIES INCLUDE:

· Assists in selection of new tenants, orients them to program, identifies any immediate gaps or needs, and implements Individual Support Plans.

· Completes full functional assessment (Self Sufficiency Matrix) at entry to the program, updated every six months, and upon exit.

· Facilitates regular contact with client’s professional collaterals including but not limited to Mental Health, Chemical Health, County, Medical and Correctional professionals.

· Monitors tenants support progress in maintaining health and wellness, income and employment opportunities, and individualized topics such as chemical dependency programming, budgeting, psychological/mental health resources, and education goals, accessing appropriate benefits, recreational needs, and leadership development opportunities.

· Assess tenants for vocational programming. Refers to appropriate collaterals, and /or provides tenant with services onsite.

· Attends community meetings relevant to the program as assigned.

· Responds to tenants who experience critical challenges who have lease violations and terminations via the Restructure Planning process, linkage and teaming with collateral professionals, and/or problem-solving sessions with tenants, to include more intensive daily structuring of tenant case planning during this process.

· Has at least one face to face contact with each client assigned to them at a minimum 1x monthly.

· Participates in all apartment inspections and created individual plans for tenant for apartment care as needed. Finds resources necessary to assist in apartment care including, but not limited to personally demonstrating /teaching cleaning and apartment hygiene techniques.

· Responds to tenants who experience emergency gaps in basic needs by judicious provision of household items, emergency food, assistance with obtaining medication, or assistance with transportation to critical appointments.

· Develops and maintains an awareness of tenants’ strengths and leadership potential, for making appropriate links to opportunities within and beyond the building.

· Responsible for the facilitation of at least one additional skills building group /class that is taught at each or the (4) sites in the Single Adult Housing Division.

· Responsible to keep abreast of new developments in local resources, individual tenants changing compliance requirements, including but not limited to enrollment in county benefits, financial team, disability assessments, and updated treatment plans, diagnosis.

· Responsible to report and renew disability information annually for each client, to include any changes in diagnosis, and to report any and all changes to the Services Program Manager/ Compliance and reporting manager weekly.

· Works collaboratively with other team members, including Property Management, to consult and share information about tenants that will lend to fostering positive adaptation within the program.

· Keeps updated Individual Support Plans, Consent forms, Releases, Matrices, Case notes, and any other programmatic forms as directed by the Service Program Manager.

· Keeps electronic files including but not limited to individual Case load data bases, Face Sheets incident reports, and pertinent program paperwork, additionally compiles all internal and collateral documentation in tenant charts.

QUALIFICATIONS INCLUDE:

· 4-yr. degree in Human Service or related field, with 2+ years of experience working directly with clients who experience complex psychosocial needs and experience in case management preferred.

· Excellent oral and written communication skills.

· Must be computer literate; familiarity with Windows-based applications

· Ability to work independently with little supervision.

· Ability to relate to persons from diverse backgrounds and engage service planning in a culturally competent manner.

· Positive driving record (periodic review of driving record required).

· Valid state driver’s license.

· Criminal background check must show compliance with the regulations required under statute related to the Kari Koskinen law.

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Cafe and Training Program Manager

Department: Fresh Grounds

Hours: Full-time


Position Objectives

RS EDEN is currently seeking a full-time Café and Training Program Manager for the Fresh Grounds Café, located in the West Seventh neighborhood of St. Paul. The Café and Training Program Manager is responsible for managing the day-to-day operations of RS EDEN’s well established non-profit business and neighborhood café, Fresh Grounds. Training and mission orientation will be provided.

RESPONSIBILITIES INCLUDE:

· Manages day-to-day operations of a full-service Café with a double bottom line: high quality food and beverage service to customers, and oversight of an OTJ training program for youth (15-24) learning OTJ barista skills.

· Supervises 1 FT Assistant Manager and 6-8 PT Baristas to ensure delivery of day-to-day business and mission operations.

· Promotes Café sales and customer satisfaction through all Management activities.

· Promotes community knowledge of RS EDEN/Fresh Grounds Café training program mission through all Management activities.

· Ensures Café compliance with all restaurant regulations, necessary license requirements, and food safety.

· Keeps inventory of all products at Fresh Grounds and places orders for needed products with vendors.

· Maintains accurate daily revenue totals and utilizes “Square” system to track sales and Facebook page for Café promotions.

· Oversees the Training Program (with assistance from an Assistant Manager) serving 30 youth trainees per year in 30-day sessions, staggered throughout the year, per established Training Curriculum.

· Works collaboratively with Vocational and Housing Case Manager on site, who recruits and supports trainees through training and 30 days beyond.

· Monitors that Assistant Manager compiles accurate records of Trainee progress and completion of training in accordance with supported employment model of Fresh Grounds Training Program.

· Attends regular Fresh Grounds team meetings with Service Director, Vocational and Housing Case Manager and Vice President to monitor Café operation, marketing initiatives, and program needs.

· Refers trainees with problems that present personal challenges to the Vocational and Housing Case Manager.

· Able to explain and promote the mission of the program and agency to interested customers or other stakeholders as requested.

· Able to contribute and implement new marketing, training, and service ideas that will help Fresh Grounds Café innovate and grow as both a business and mission.

·

QUALIFICATIONS INCLUDE:

· Minimum of HS Diploma or equivalent. Preferred BA/BS or additional post-secondary education in a related field. Willing to consider certifications or equivalent experience in industry service.

· Minimum of 1-year food and beverage service experience, shift lead or management experience preferred.

· ServSafe certification or willingness to obtain within 30 days required (can be provided)

· Minimum of 1 year in some capacity as teacher, trainer, coach, or mentor to youth or young adults.

· Ability to work effectively with people from diverse backgrounds and with diverse challenges.

· Valid state driver’s license.

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Crew Leader (Sentence to Service)

Department: Sentence to Service

Hours: Full-Time


Position Objectives

RS EDEN is seeking full-time Crew Leader for its Sentence to Service (STS) Program in St. Paul. STS provides the criminal justice system with an alternative to traditional incarceration. The program utilizes a work program where offenders are afforded the opportunity to perform public service work in lieu of incarceration. The offender's entire workday is under the direct supervision of program staff.

KEY RESPONSIBILITIES INCLUDE:

· Makes initial contacts with assigned clients and arranges reporting time and date. Trains clients on program rules and safety expectations.

· Plans and organizes work projects. Visits work sites in advance and coordinate with the responsible party work expectations.

· Transports the crew to the work sites. Arranges for necessary bathroom facilities. Arranges for a proper site for lunch breaks. Transports the crews back to the agency center at the end of the workday.

· Supervises the crew during the entire day and throughout work details. Assures that clients are working satisfactorily, are properly equipped, are following safety rules, following program rules, and observing appropriate dress and behavior.

· Enforces crew discipline.

· Completes written reports, compiles termination reports on all clients and submits any Department of Corrections data collection reports as requested by contracting sources.

· Participates in initial and on-going training.

· Collects urine samples and conducts breath analysis in accordance with standard procedures.

· Acts as a role model and maintains appropriate, ethical and positive relationships with clients. Conducts work in a business-like and professional manner.

· Works alongside crews when appropriate.

· Oversees maintenance of equipment assigned to each crew leader and notifies manager of any needs.

· Maintains complete computer files of all daily work sites and client records.

· Coordinates with county intake person or probation officer to ensure maximum client completion and compliance.

· Maintains training certificate as required by MN Department of Corrections.

QUALIFICATIONS INCLUDE:

· Bachelor’s degree in human services or other work-related specialty preferred.

· Working knowledge of court, probation/parole, and correctional systems.

· Ability to establish and maintain good working relationship with clients, other staff members, and outside agencies.

· Excellent oral and written skills.

· Supervisory experience in a correctional, law enforcement, or construction/building trades situation. Ability to supervise and relate to people from diverse backgrounds with multiple problems.

· Ability to structure time well, develop priorities, and work well with little supervision.

· Good mechanical skills and experience organizing and supervising work projects. Knowledge of construction and grounds keeping techniques and practices sufficient to provide direction and training for unskilled labor crews in completing work assignments.

· Knowledge and ability to teach basic work safety skills to work crewmembers.

· Ability to convey a positive and professional image.

· Ability to maintain confidentiality.

· Must be able to pass favorable criminal history check.

· Minimum 2-yrs continuous sobriety, if applicable.

· “Crime-free” for period of 1-yrs, if applicable.

· Positive driving record (periodic review of driving record required).

· Valid state driver’s license.

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Housing Case Manager

Department: Portland Village

Hours: Full-time


Position Objectives

RS EDEN is currently seeking a full-time Housing Case Manager for our Portland Village Supportive Housing Program located in Minneapolis. Housing Case Manager’s primary role is to engage tenants individually to orient them to the expectations of supportive housing, to develop tenant-driven, strengths-based support plans for adults and children, to assist tenants with linkage to needed community resources, and to provide pro-active attention to tenants who required assistance to maintain their housing.

KEY RESPONSIBILITIES INCLUDE:

· Assists with intake screening of new tenants, orients them to program, identifies any immediate gaps or needs, and implements age-appropriate ISP (Individual Support Plan) for each tenant.

· Monitors tenants’ weekly progress in maintaining health and wellness, income and employment opportunities, and individualized topics such as chemical dependency programming, budgeting, psychological/mental health resources, education goals, accessing appropriate benefits, recreational needs, and leadership development opportunities.

· Prepares a weekly brief regarding tenant updates to program team.

· Responds to tenants who experience critical challenges adjusting to lease expectations via Restructure Planning process, linkage and teaming with collateral professionals, and/or problem-solving sessions with tenants, to include requesting UAs and more intensive structuring of tenant case planning.

· Responds to tenants who experience emergency gaps in basic needs by judicious provision of household items, emergency food, assistance with obtaining medication, or assistance with transportation to critical appointments.

· Develops and maintains a working knowledge of available community resources for making appropriate referrals to supplement the tenant’s goal plan, including County services.

· Develops and maintains an awareness of tenants’ strengths and leadership potential, for making appropriate links to opportunities within and beyond the housing site.

· Actively distributes and displays information for tenants that promote awareness of area resources, opportunities and life skill topics appropriate for youth or adults.

· Acts as a role model for clients by exhibiting productive behavior and conducting service interactions with a strong sense of professionalism and boundaries.

· Works collaboratively with team members, including Housing Management, to consult and share information about tenants and trainees that will lend to fostering positive adaptation within the program. These collaborative actions include participation in quarterly team briefings, weekly service check-ins with Service Program Manager, and on-going face-to-face, email, and telephone contact with team members as necessary.

· Develops a positive working relationship with other like agencies, to foster the connection to resources and opportunities for community activities and involvement.

· Develops a positive working relationship with referral sources and prospective tenants and trainees via responsive and clear explication of the application process and offering informational sessions on site when appropriate.

· Acts as a day-to-day liaison to outside contacts to the programs, maintaining direct person-to-person and telephone contact. This may include contact with building inspectors, service contractors, partnering agency staff, or other collateral professionals.

· Updates tenant support plans, releases, and other programmatic forms as needed.

· Documents notes of tenant contacts, incident reports, and pertinent program paperwork, and compiles all internal and collateral documentation in tenant and trainee electronic files.

QUALIFICATIONS INCLUDE:

· 4-yr. degree in Human Service or related field, with 2+ years of experience working directly with clients who experience complex psychosocial needs and experience with families preferred.

· Excellent oral and written communication skills.

· Must be computer literate; familiarity with Windows-based applications a plus.

· Ability to relate to persons from diverse backgrounds and engage service planning in a culturally competent manner.

· Ability to work independently with little supervision.

· Valid state driver’s license.

· Positive driving record (periodic review of driving record required).

· Criminal background check must show compliance with the regulations required under statute related to the Kari Koskinen law.

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Custodian/Groundskeeper

Department: Housing/Property Management

Hours: Full-Time


Position Objectives

RS EDEN is currently seeking a full-time Custodian/Groundskeeper who is responsible for keeping designated office buildings in a clean and orderly condition as well as maintaining building grounds. S/he must be able to perform duties involving light lifting and operating floor and lawn care equipment.

KEY RESPONSIBILITIES INCLUDE:

  • Cleans hallways, stairs, lobbies, lounges, rest rooms, corridors, and office space.
  • Empties wastebaskets, trash and garbage containers.
  • Assists in maintaining building, by performing minor and routine painting or other related light maintenance activities.
  • Notifies management concerning need for major or minor repairs to facility.
  • Cleans snow and debris from sidewalk by use of shovel or machine operated equipment.
  • Mows lawns, trims shrubbery, and cultivates and waters flowers and shrubs.
  • Moves furniture and rolls carpets.
  • Sweeps, mops, scrubs, waxes, and polishes floors using conventional or machine methods (Floor stripper/buffer).
  • Cleans and vacuums rugs, carpets, upholstered furniture, and draperies.
  • Dusts furniture and interior areas of facilities.
  • Washes walls, ceilings, and other woodwork as required.
  • Washes windows, door panels, and sills.
  • Replenishes bathroom supplies.
  • Keeps inventory of all supplies and advises Supervisor what supplies are needed
  • Replaces light bulbs.
  • Cleans all common area kitchens, training rooms, meeting rooms.
  • Completes all aspects of unit turnovers as directed by Supervisor.
  • Attains, maintains and promotes a positive, safe, harmonious, productive and challenging work environment.
  • Maintains all yards, walkways, and entry areas of the facilities in clean and safe condition as directed by the Supervisor

QUALIFICATIONS INCLUDE:

  • Ability to work a flexible schedule.
  • Custodial experience, knowledge of products and machines
  • Ability to work independently with limited direction/supervision
  • Ability to follow oral and written instructions.
  • Ability to structure time well and develop priorities
  • Experience working with diverse cultural groups
  • Positive driving record (periodic review of driving record required)
  • Valid state driver’s license
  • Criminal background check must show compliance with the regulations required under statute related to the Kari Koskinen law.
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Internship - Corrections

Department: Corrections

Hours: Internship, unpaid



Position Objectives

RS EDEN is seeking candidates who share our mission: RS EDEN provides recovery, accountability, and support services; facilitating individual, family, and community movement from non-productive behavior to responsible, self-sufficient lifestyles.

Internships with RS EDEN’s Reentry Services Division offers the opportunity to work side-by-side with professionals in the field of corrections. Interns may be placed in one of our three residential corrections facilities (halfway houses) to receive hands-on professional experience by assisting staff in providing a variety of functions.

Internships are unpaid but can be used for college credit or work experience. RS EDEN will collaborate with you and your academic advisor to meet internship requirements for your university/college.

Primary duties and responsibilities of these internships include:

· Observe and job shadow reentry technicians and case managers to learn about the roles of security and case management staff in a community corrections residential program.

· Effective use of corrections related technology.

· Interact with other community agencies, social service agencies, and criminal justice partners.

· Specific tasks will be assigned in the following areas:

Assisting Reentry Technician Staff / Security Functions:

· Intake of new residential clients

· Facility rounds

· Monitoring where clients are in the community (work, treatment, furlough)

· Answering busy phone lines

· Documenting clients not complying with program rules

· Writing disciplinary reports

· Monitoring chemical use (urine and breath analysis)

· Monitoring medication compliance

· Discharging clients from the facility

Assisting Case Management Staff:

· Assess client risk/needs

· Assess immediate client needs (clothing, medications, hygiene etc.)

· Assisting with goal development

· Meet with clients weekly to discuss goal progress

· Address any facility/program rule violations

· Document pertinent information in client notes

· Maintain client electronic file

· Monitor client progress in case plan

· Monitor client compliance to program rules and conditions of release/probation

The best qualified candidates will have:

· Current enrollment as a junior or senior pursuing an undergraduate degree in corrections, criminal justice, sociology, psychology, social work, and/or other related major

· Ability to commit to required academic internship hours of work

· Ability to work effectively with a diverse client population

· Knowledge of mental health issues and/or chemical dependency

Invitations to interview will be based on an assessment of education and experience. Internship job offer will be contingent on passing pre-employment requirements to include employment history/reference check, criminal background check, current Mantoux test required to work in residential facilities.

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Reentry Technician (Corrections)

Department: Corrections

Hours: Part Time/On-Call (Hours to be determined by Program Director)


Position Objectives

RS EDEN is seeking part-time/on-call Reentry Technicians for its Community Corrections Programs in St. Paul. The Reentry Technician is responsible for the supervision of residents while maintaining security, safety, and sanitation of an adult residential community corrections facility.


Duties and Responsibilities
  • Supervising residents, while maintaining security, safety, and sanitation of facility.
  • Maintaining and monitoring client accountability and surveillance.
  • Enforcing program rules, policies and regulations.
  • Supervising kitchen personnel.
  • Performing alcohol testing and collecting urinalysis samples.
  • Promoting client motivation and change.
  • Conducting intakes and orientations for new clients.
  • Record keeping.


Minimum Requirements
  • BA/BS degree preferred.
  • Education and/or experience and training in Human Services, Corrections or related field preferred.
  • Good oral and written communication skills.
  • Ability to relate to people from diverse backgrounds with multiple problems.
  • Leadership skills and the capability of working alone with very little supervision.
  • Ability to act as a positive role model for program clients.
  • Ability to maintain confidentiality.
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Counselor Technician

Department: Men's and Women's CD Program's

Hours: Part Time/On-Call


Position Objectives

Counselor Technicians supervise and manage resident behavior and crisis intervention. They assist on-duty counselors as required in direct support of program goals and objectives. Counselor Technicians require self-confidence and the ability to exercise individual discretion or judgment. They must possess a high level of crisis tolerance, and the ability to work through crisis situations in a professional, therapeutic and positive manner. They must be able to react to and respond to medical emergencies, which may arise, and must have the ability to convey a positive and professional image to clients, staff and visitors. Counselor Technicians also must be able to maintain client confidentiality.


Duties and Responsibilities
  • Understands and follows policies and procedures related to client and program rules and regulations to assure consistency in client services and program.
  • Provides consistency in program by maintaining all client restrictions communicated by counseling staff.
  • Communicates to staff any inappropriate or suspected inappropriate client behavior.
  • Knows and follows program emergency procedures.
  • Transitions duties and responsibilities to Night Managers.
  • Understands and follows incident/accident reporting policies and procedures.
  • Understands and follows emergency fire and weather policies and procedures.
  • Responds to client emergency medical needs, when required.
  • Provides assistance to on-duty counseling staff.
  • Monitors client activities.
  • Transports clients to directed activities or functions and monitoring behavior, attendance and safe return to resident facility.
  • Assists on-duty counseling staff as directed or required.
  • Attains, maintains and promotes a positive, safe, harmonious, productive and challenging work environment.
  • Performs other duties as required.
Minimum Requirements
  • High school diploma or GED. 2-yr degree in CD Counseling or related field preferred.
  • Minimum 2-yrs training or experience in CD counseling or related field.
  • Supervisory experience preferred.
  • Training or experience in counseling/First Aid preferred.
  • Ability to maintain confidentiality.
  • Must be able to pass favorable criminal history check.
  • Discharged from chemical treatment program for period of 1-yr, if applicable.
  • Minimum 1-yr continuous sobriety, if applicable.
  • Ability to relate to people from diverse backgrounds with multiple problems.
  • Current Mantoux test. (Annual requirement thereafter)
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Crew Leader PT/OC

Department: Sentence to Service

Hours: TBD; as needed (10 hour shifts required: 6:30am-4:30pm)


Position Objectives

General: The Sentence to Service Crew Leader is responsible for the supervision of a daily work crew of up to 10 clients in a Sentence to Service Program. The Crew Leader assumes all responsibility upon assignment of a client for daily supervision of that client's program. The Crew Leader conducts orientation and safety training, transports the crew to the work site, assigns the work, and supervises and monitors that client during the entire program stay. The Crew Leader assures that the work is done properly, oversees and enforces program rules, and assures that appropriate behavior and work habits are observed. The Sentence to Service Program provides the criminal justice system with an alternative to traditional incarceration. The program utilizes a work program where offenders are allowed to do public service work instead of serving jail or workhouse time. The projects are all public service jobs such as park maintenance. The offender's entire workday is under the direct supervision of program staff. This position is classified as a category 1 driving position.


Duties and Responsibilities
  • Makes initial contacts with assigned clients and arranges reporting time and date. Trains clients on program rules and safety expectations.
  • Plans and organizes work projects. Visits work sites in advance and coordinate with the responsible party work expectations.
  • Transports the crew to the work sites. Arranges for necessary bathroom facilities. Arranges for a proper site for lunch breaks. Transports the crews back to the agency center at the end of the workday.
  • Supervises the crew during the entire day and throughout work details. Assures that clients are working satisfactorily, are properly equipped, are following safety rules, following program rules, and observing appropriate dress and behavior.
  • Enforces crew discipline.
  • Completes written reports, compiles termination reports on all clients and submits any Department of Corrections data collection reports as requested by contracting sources.
  • Participates in initial and on-going training.
  • Collects urine samples and conducts breath analysis in accordance with standard procedures.
  • Acts as a role model and maintains appropriate, ethical and positive relationships with clients. Conducts work in a business-like and professional manner.
  • Works along side crews when appropriate.
  • Oversees maintenance of equipment assigned to each crew leader and notifies manager of any needs.
  • Maintains assigned and/or specific equipment.
  • Maintains complete computer files of all daily work sites and client records.
  • Coordinates with county intake person or probation officer to ensure maximum client completion and compliance.
  • Maintains training certificate as required by MN Department of Corrections.
  • Promotes and instills positive attitude and image in employees and clients.
  • Participates in staff meetings and training as required or directed.
  • Safeguard personally identifiable health information (PHI) in accordance with duties and current agency HIPAA notification statement and standards.
  • Maintains favorable driving record (favorable is left to the interpretation of the employer and any agent acting on behalf of the employer).
  • Attains, maintains and promotes a positive, safe, harmonious, productive and challenging work environment.
  • Performs other duties as required.


Minimum Requirements
  • Bachelor’s degree in human services or other work-related specialty preferred.
  • Working knowledge of court, probation/parole, and correctional systems.
  • Ability to establish and maintain good working relationship with clients, other staff members, and outside agencies.
  • Excellent oral and written skills.
  • Supervisory experience in a correctional, law enforcement, or construction/building trades situation. Ability to supervise and relate to people from diverse backgrounds with multiple problems.
  • Ability to structure time well, develop priorities, and work well with little supervision.
  • Good mechanical skills and experience organizing and supervising work projects. Knowledge of construction and grounds keeping techniques and practices sufficient to provide direction and training for unskilled labor crews in completing work assignments.
  • Knowledge and ability to teach basic work safety skills to work crew members.
  • Ability to convey a positive and professional image. Ability to maintain confidentiality.
  • Must be able to pass favorable criminal history check.
  • Discharged from chemical treatment program for period of 2-yrs, if applicable.
  • Minimum 2-yrs continuous sobriety, if applicable.
  • “Crime-free” for period of 1-yrs, if applicable.
  • Ability to relate to people from diverse backgrounds with multiple problems.
  • Positive driving record (periodic review of driving record required).
  • Valid state driver’s license.
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Front Desk Associate

Department: Emanuel & Central

Hours: Part Time/On-Call


Position Objectives

The Front Desk Associate is responsible for providing a safe and supportive environment within the building, and maintaining a friendly and professional atmosphere. Responsibilities include monitoring and assisting with resident situations that occur throughout the building, greeting all visitors, supporting the activities and directions of the Support Service and Property Management staff. S/he must have excellent customer service skills, the ability to maintain appropriate relationships with clients as well as the community in which the project is located. S/he must be able to work within the facility and complete tasks with support services and property management. S/he must ensure a positive atmosphere. S/he must be able to work independently. A successful Front Desk Associate must enjoy working with the public. This position requires self-confidence, creativity, and the ability to exercise discretion. Excellent organizational skills and the ability to handle multiple tasking’s a must.


Duties and Responsibilities

Duties include/but are not limited to:

  • Provide friendly and professional customer service/front desk coverage as scheduled at the front desk.
  • Answer phones and respond to inquiries of the residents and the general public.
  • Maintain security by becoming familiar with the premises; monitor the front door; and manage the lobby and community room area.
  • Complete regular building rounds to assure the premises are secure and the wellbeing of the tenants.
  • Greet and direct all visitors, including vendors, residents, and others. Responsible for the signing in and out of guests.
  • Serve as an information resource about the programs.
  • Implement all safety and security requirements for the building.
  • Complete and maintain all required staff logs and paperwork as directed by the Front Desk Manager.
  • Uphold and enforce building policy and lease when necessary.
  • Develop and maintain a close supportive working relationship with support service staff, housing manager, and other co-workers.
  • Administer Alcohol Breathalyzer to residents suspected of alcohol intoxication. Log results and alert Front Desk Manager.
  • Triages emergency situations utilizing program policies and procedures
  • Produces accurate and through incident reports and shift logs.
  • Complete special projects and other duties as assigned by the Front Desk Manager.
  • Promotes and instills positive attitude in employees and clients.
  • Participates in staff meetings, training and in-services and staff development programs as required by the Front Desk Manager.


Minimum Requirements

Qualifications/Requirements:

  • High school diploma/GED certificate.
  • Ability to work independently.
  • Ability to follow oral and written instructions.
  • Ability to multi-task and provide accurate information.
  • Ability to perform duties discretely and observe program confidentiality policies.
  • Ability to relate to people from diverse backgrounds with multiple problems and adapt to a variety of situations as they arise.
  • Must possess excellent interpersonal, organizational, written and oral communication skills.
  • Must be computer literate and familiar with Microsoft Office products.
  • Must be friendly, professional, compassionate, and have the desire to be helpful to residents living in a supportive housing program.
  • Criminal background check must show compliance with the regulations required under statute related to the Kari Koskinen law.
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Drug and Alcohol Testing Coordinator

Department: Drug Testing/RSI Labs

Hours: part-time/on-call (possible shifts Mon, Tue, Thu 11:45am-7:45pm, Wed 3:45pm-7:45pm, Fri 8am-4pm, or Sat 9:45am-1:45pm)


Position Objectives

The Drug & Alcohol Testing Coordinator works with referring agencies in implementing collection, accountability and transport of client drug/alcohol testing samples. This individual is trained and knowledgeable in all aspects of urinalysis collection and accountability processes and is an information resource for probation officers and other customer agencies. This position requires the ability to work independently with little to no direct supervision. The coordinator must have an ability to convey a positive and professional image to clients, staff and visitors and must be able to maintain client confidentiality. Must be computer literate and possess good organizational skills. The coordinator must be able to perform duties involving light lifting, and possess an ability to sit for long periods of time. This is classified as a category 1 driving position.


Duties and Responsibilities
  • Maintains client records and demographics.
  • Works with referring agencies in implementing collection, accountability and transport of client drug/alcohol testing samples.
  • Attains and maintains knowledge in all aspects of urinalysis collection and accountability processes.
  • Acts as an information resource for probation officers and other customer agencies.
  • Observes collection of urine samples assuring proper procedures and "chain of custody" are followed.
  • Responsible for the daily operation of the collection center.
  • Works with referring agencies and probation officers in securing sample collections for testing.
  • Maintains automated database of collections, transports, and other records and statistical information as directed.
  • As required, testifies in court concerning collection proceedings and findings.
  • Prepares any required documentation or information for court.
  • Maintains collection site and ensuring adequate stock of supplies are on hand. Requisitions needed supply stock as required.
  • Transports collection samples to testing laboratory on daily basis.
  • Secures samples from point of collection through transport and release to lab technician.
  • Maintains professional working relationship with testing laboratory staff.
  • Maintains computer records of all samples collected. Prepares computerized reports of results for referring agencies, as required, in a timely manner.
  • Collects client fees according to program policy.
  • Participates in staff meetings and training as required or directed.
  • Safeguard personally identifiable health information (PHI) in accordance with duties and current agency HIPAA notification statement and standards.
  • Maintains favorable driving record (favorable is left to the interpretation of the employer and any agent acting on behalf of the employer).
  • Attains, maintains and promotes a positive, safe, harmonious, productive, and challenging work environment.
  • Knows and follows program emergency procedures when necessary.
  • Understands and follows incident/accident reporting policies and procedures.
  • Understands and follows emergency fire and weather policies and procedures.
  • Responds to client emergency medical needs, when required.
  • Maintains client confidentiality.
  • Performs other duties as required.
Minimum Requirements
  • High School Diploma/GED.
  • Ability to work alone with little supervision.
  • Basic understanding of computers and good typing skills.
  • Good oral and written skills.
  • Ability to relate to customers as well as people from diverse backgrounds with multiple problems.
  • Current MN state driver’s license.
  • Positive attitude.
  • Current Mantoux test. (Annual requirement thereafter)
  • Must be able to pass favorable criminal history check.
  • Discharged from chemical treatment program for period of 2-yrs. if applicable.
  • Minimum 2-yrs. sobriety, if applicable.
  • Positive driving record.
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Job Opportunities

RS EDEN is an equal opportunity employer whose mission is to provide recovery, accountability, and support services facilitating individual, family, and community movement from non-productive behavior to responsible, self-sufficient lifestyles.