Human Services Career Opportunities

If you are looking for the right opportunity to join a great family of professionals, check out our current job opportunities below and fill out the pre-application form and attach your resume and letter of interest for consideration.

Once we receive your application and resume, we will review your qualifications. If you are selected for a personal interview, a representative will contact you.

Thank you for including RS EDEN as part of your job search.

Housing Eligibility and Compliance Manager

Department: Property Management

Hours: Full-Time


Position Objectives

RS EDEN is seeking a full-time Housing Eligibility and Compliance Manager. The Housing Eligibility and Compliance Manager outreaches and educates RS EDEN Supportive Housing referral bases and other collateral providers, oversees and manages the various eligibility procedures for each participating RS EDEN Housing site, pre-screens client referral paperwork/pre-applications, makes follow up calls, conducts eligibility interviews for RS EDEN’s Single Adult Housing programs and coordinates/schedules intake interviews for each of RS EDEN’s other Housing sites

KEY RESPONSIBILITIES INCLUDE:

· Oversee the day to day calls and emails regarding the Eligibility process for each of RS EDEN’s Supportive Housing Sites.

· Disseminate accurate and current verbal and written information re: intake procedures, eligibility standards, and other program information relevant to each housing site.

· Work closely with the Coordinated Entry systems to maintain a constant and open dialogue re: current vacancies, referral needs, and any other eligibility/program requirements.

· Direct the flow of traffic for referring providers, interested clients, referrals, coworkers, or others to the appropriate eligibility procedure, housing location, or assessment location.

· Oversee the eligibility procedure for each different housing program including, waiting list management, bulletin sending, communicating with CE, or directly with other specific referral programs such as the VA Hospital, Drug Court, or Deaf Living Sober.

· Works closely with the Support Services Intake Manager to fill vacancies in the singles housing sites, including conducting eligibility interviews with CE referrals for those properties. 7. Collect initial eligibility verifications/documentation for incoming CE referrals

· Coordinate eligibility interviews via linkage to applicant/referral and housing representative for non-CE funding streams

· Become familiar with, and utilize HMIS database for processing CE referrals

· Field general inquiries re: RS EDEN Supportive Housing Division, specific sites, and refer if necessary, to appropriate Division Director.

· Cultivates positive working relationships with Coordinated Entry teams, and area referral bases, including homeless shelters, street outreach workers, treatment centers, and others.

· Attend scheduled Coordinated Entry program provider meetings to stay current on procedures and expectations.

· Collect/manage Compliance verifications/documentation needed for tenant Annual Recertifications

· Maintain working knowledge of requirements of Low-Income Housing Tax Credits, Housing Supports, HOME, MARIF, HUD SHP, Section 8, and other funders.

· Manage Intake/Eligibility info line and email address

· Refer any critical needs or inquiries to Housing Data & Compliance Director.

· Regularly communicate with program representatives re: referral/applicant/tenant needs.

· Professionally manage any outgoing correspondence re: RS EDEN Housing sites.

· Utilizes Data & Compliance Director regularly and as needed for consult re: program oversight and processes.

· Assists director team with projects and administrative needs

QUALIFICATIONS INCLUDE:

· High school diploma or GED.

· Successful experience in the affordable housing, homelessness response, and/or compliance field.

· Experience working with diverse cultural groups.

· Well organized, motivated, and goals and detail orientated.

· Experience with LIHTC, HOME, Project Based Section 8, Housing Supports, or similar funding sources and subsidies, preferred

· Excellent oral and written communication and management skills.

· Excellent computer skills.

· Possess sound personal judgment and strong time management skills.

· Ability to resolve conflicts and maintain confidentiality.

· Must be able to pass favorable criminal history/background check.

· Positive driving record (periodic review of driving record required).

· Valid state driver’s license.

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Drug and Alcohol Testing Coordinator

Department: RSI Labs/Drug Testing

Hours: Part-Time


Position Objectives

RS EDEN is seeking part-time Drug and Alcohol Testing Coordinators (MALE AND FEMALE) for its Drug Testing/RSI Labs Program. The Drug and Alcohol Testing Coordinator works with referring agencies in implementing collection, accountability, and transport of female client drug/alcohol testing samples. This individual is trained and knowledgeable in all aspects of urinalysis collection and accountability processes and is an information resource for probation officers and other customer agencies.

KEY RESPONSIBILITIES INCLUDE:

· Maintains client records and demographics.

· Works with referring agencies in implementing collection, accountability and transport of client drug/alcohol testing samples.

· Attains and maintains knowledge in all aspects of urinalysis collection and accountability processes.

· Learns, understands and appropriately utilizes the LIMS system at a level of proficiency appropriate to the role.

· Acts as an information resource for probation officers and other customer agencies.

· Observes collection of urine samples assuring proper procedures and “chain of custody” are followed.

· Responsible for the daily operation of the collection center.

· Works with referring agencies and probation officers in securing sample collections for testing.

· Maintains automated database of collections, transports, and other records and statistical information as directed.

· As required, testifies in court concerning collection proceedings and findings.

· Prepares any required documentation or information for court.

· Maintains collection site and ensuring adequate stock of supplies are on hand. Requisitions needed supply stock as required.

· Transports collection samples to testing laboratory on daily basis.

· Secures samples from point of collection through transport and release to lab technician.

· Maintains professional working relationship with testing laboratory staff.

· Maintains computer records of all samples collected. Prepares computerized reports of results for referring agencies, as required, in a timely manner.

· Collects client fees according to program policy.

· Mandatory reporting to supervisor of any implied request to tamper a urinalysis sample.

· Participates in staff meetings and training as required or directed.

· Safeguard personally identifiable health information (PHI) in accordance with duties and current agency HIPAA notification statement and standards.

· Knows and follows program emergency procedures when necessary.

· Responds to client emergency medical needs, when required.

· Maintains client confidentiality.

QUALIFICATIONS INCLUDE:

· High School Diploma/GED.

· Female (Bona fide Occupational Qualification).

· Ability to work alone with little supervision.

· Ability to relate to customers as well as people from diverse backgrounds with multiple problems.

· Previous experience with data entry and very good data entry skills.

· Good oral and written skills.

· Must be able to pass applicable favorable criminal history/background check.

· One year off correctional supervision.

· Valid state driver’s license and positive driving record (periodic review of driving record required).

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Housing Case Manager

Department: Housing

Hours: Full-Time


Position Objectives

RS EDEN is seeking a full-time Housing Case Manager for it’s Services Program Division. The primary role of the Housing Case Manager is the ongoing support of clients within a permanent supportive recovery housing environment. The Housing Case Manager engages clients at the housing site and in the outside community to orient to the expectations of supportive housing, develop an ongoing Individual Support Plan, and to assist with linkage to needed community resources.

KEY RESPONSIBILITIES INCLUDE:

· Develop an ongoing Individual Support Plan with each client to create individualized goals related to health and wellness, income and employment opportunities, and housing stability.

· Respond to clients who experience critical challenges impacting housing stability, health, and/or safety.

· Have a minimum of one face to face contact with each client monthly

· Facilitate at least one skills group/class on an ongoing basis

· Work collaboratively with other team members, including housing management, front desk, and other on-site professionals to support positive client adaptation within the program

· Develop and maintain a working knowledge of available community resources for making appropriate referrals

· Act as a role model for clients by exhibiting productive behavior and conducting service interactions with a high level of professionalism and boundaries

· Administer urinalysis to all tenants on an ongoing basis to monitor individual recovery goals and milieu

· Maintain electronic and paper files in accordance with funder and program requirements

· Safeguard personally identifiable health information (PHI) in accordance with current agency HIPAA notification statements and standards.

· Maintain an understanding of funding stream compliance requirements, including those for Housing Supports, HUD CoC programs, and individual site contracts

· Participate in all bi-monthly apartment inspections

· Participate in and successfully complete training as required or directed.

· Work a minimum of one evening per week and one weekend day per month

· Travel within the cities of Minneapolis and St Paul as needed to complete job duties

· Represent RS EDEN’s housing division to the community at large via positive relationships with area residents, business neighbors, donors, and other professionals interested in RS EDEN programs

· Other duties as assigned

QUALIFICATIONS INCLUDE:

· 4-yr. degree with experience in Human Services or 2-year degree and 5 years’ experience in human services

· Experience working with homelessness, housing, and familiarity with county systems and community providers is preferred

· Excellent oral and written communication skills.

· Must be able to pass a favorable criminal history check.

· Must have a current driver’s license and the ability to pass a favorable driving background check.

· Ability to relate to persons from diverse backgrounds.

· Ability to work independently with little supervision.

Hourly Rate: $18.75/hour

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Reentry Technician (Metro)

Department: Reentry Metro

Hours: Part-time, Friday, Saturday, and Sunday 7am-5pm


Position Objectives

RS EDEN is currently seeking a part-time Reentry Technicians for its Reentry Metro Program located in St. Paul. The Reentry Technician is responsible for directly supervising resident actions and movements, thus assuring that all program rules and regulations and contracting sources are followed. The Reentry Technician serves as a liaison between resident and case management staff. He/she informally guides and supports residents and acts as the ongoing contact for residents. The Reentry Technician is responsible for maintaining accountability and a positive atmosphere that promotes client motivation and change. He/she also maintains fire, housekeeping, and sanitation regulations. Based upon agency needs, the Reentry Technician will also be responsible for completing various duties for nonresidential clients.

RESPONSIBILITIES INCLUDE:

· Assists in orienting new staff or interns as needed.

· Monitors house activities while directly supervising resident actions and movements. Assures that program clients follow all program rules and regulations.

· Handles discipline of program residents in the event of major/minor program violations.

· Maintains security, safety, and sanitation of the facility in accordance with policy and any ordinances/laws pertaining to the facility. This includes conducting rounds of the facility on a regular basis.

· Conducts intakes for new residents, including obtaining background information, explanation of program rules and expectations, and orientation of the facility.

· Processes and oversees client medication(s) in accordance to facility medication policies and procedures.

· Exercises responsible communication with clients and staff including maintaining daily log, recording client data on bed check sheet, completing incident reports as needed, making appropriate telephone contacts, maintaining client confidentiality, and any other designated record keeping.

· Performs searches of facility and residents and their belongings as needed or scheduled.

· Maintains ethical practices in relationships with clients (PREA compliance), staff, outside individuals, and community agencies.

· Provides clients with guidance and support on an informal basis as needed. Serves as a liaison between clients and case managers, while serving as the ongoing contact to the clients.

· Assists food service staff in ordering supplies, making bag lunches, and supervising meals if applicable.

· Collects urinalysis samples (same sex clients) and perform random breath analysis test to assigned residential and nonresidential clients.

· Issues warrants in compliance with contracting agency directives.

· Participates in staff meetings, in-service training, outside training events, and additional training as deemed necessary to maintain personal growth and development, as well as professional competence.

QUALIFICATIONS INCLUDE:

· High School Diploma/GED. BA/BS degree preferred.

· Education and/or experience and training in human services, corrections, criminal justice or related field preferred.

· Good oral and written communication skills.

· First Aid/CPR/AED training.

· Current Mantoux test. (Annual requirement thereafter).

· Ability to relate to people from diverse backgrounds with multiple problems.

· Leadership skills and the capability of working alone with very little supervision.

· Ability to act as a positive role model for program clients.

· One year off correctional supervision.

DAYS/HOURS:

Friday, Saturday, and Sunday 7am-5pm

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Reentry Technician (West)

Department: Reentry West

Hours: Full-Time (Thursday 2pm-midnight, Friday, Saturday, Sunday 10pm-8am

Full-Time (Sunday-Wednesday 2pm-midnight)

Full-Time (Tuesday-Thursday 7am-5pm and Friday 2pm-midnight)


Position Objectives

RS EDEN is currently seeking three full-time Reentry Technicians for its Reentry West Program located in St. Paul. The Reentry Technician is responsible for directly supervising resident actions and movements, thus assuring that all program rules and regulations and contracting sources are followed. The Reentry Technician serves as a liaison between resident and case management staff. He/she informally guides and supports residents and acts as the ongoing contact for residents. The Reentry Technician is responsible for maintaining accountability and a positive atmosphere that promotes client motivation and change. He/she also maintains fire, housekeeping, and sanitation regulations. Based upon agency needs, the Reentry Technician will also be responsible for completing various duties for nonresidential clients.

RESPONSIBILITIES INCLUDE:

· Assists in orienting new staff or interns as needed.

· Monitors house activities while directly supervising resident actions and movements. Assures that program clients follow all program rules and regulations.

· Handles discipline of program residents in the event of major/minor program violations.

· Maintains security, safety, and sanitation of the facility in accordance with policy and any ordinances/laws pertaining to the facility. This includes conducting rounds of the facility on a regular basis.

· Conducts intakes for new residents, including obtaining background information, explanation of program rules and expectations, and orientation of the facility.

· Processes and oversees client medication(s) in accordance to facility medication policies and procedures.

· Exercises responsible communication with clients and staff including maintaining daily log, recording client data on bed check sheet, completing incident reports as needed, making appropriate telephone contacts, maintaining client confidentiality, and any other designated record keeping.

· Performs searches of facility and residents and their belongings as needed or scheduled.

· Maintains ethical practices in relationships with clients (PREA compliance), staff, outside individuals, and community agencies.

· Provides clients with guidance and support on an informal basis as needed. Serves as a liaison between clients and case managers, while serving as the ongoing contact to the clients.

· Assists food service staff in ordering supplies, making bag lunches, and supervising meals if applicable.

· Collects urinalysis samples (same sex clients) and perform random breath analysis test to assigned residential and nonresidential clients.

· Issues warrants in compliance with contracting agency directives.

· Participates in staff meetings, in-service training, outside training events, and additional training as deemed necessary to maintain personal growth and development, as well as professional competence.

QUALIFICATIONS INCLUDE:

· High School Diploma/GED. BA/BS degree preferred.

· Education and/or experience and training in human services, corrections, criminal justice or related field preferred.

· Good oral and written communication skills.

· First Aid/CPR/AED training.

· Current Mantoux test. (Annual requirement thereafter).

· Ability to relate to people from diverse backgrounds with multiple problems.

· Leadership skills and the capability of working alone with very little supervision.

· Ability to act as a positive role model for program clients.

· One year off correctional supervision.

· Discharged from chemical treatment program for period of 2-yrs, if applicable.

· Minimum 2-yrs continuous sobriety, if applicable.

Hours: Thursday 2pm-midnight, Friday, Saturday, Sunday 10pm-8am

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Licensed Alcohol and Drug Counselor (Men's Program)

Department: Eden House (Men's Program)

Hours: Full-Time


Position Objectives

RS EDEN is currently seeking a full-time CD Professional for its Men’s Chemical Dependency Program located in Minneapolis. Current LADC is required for this position. CD Professionals provide critical and direct client therapeutic, counseling and assessment services. They provide daily supervision of clients, and coordinate and provide clinical services within a Therapeutic Community modality.

RESPONSIBILITIES INCLUDE:

· Develops, implements, and supervises client treatment plans.

· Provides individual and group therapy/counseling services.

· Assigns therapeutic learning experiences.

· Maintains contacts and attends meetings with collaborating agencies towards meeting client goals and progress.

· Promotes and instills positive attitude and image in clients.

· Supervises client day-to-day activities and work assignments within a therapeutic community structure.

· Supervises client recreational and community activities, when applicable.

· Monitors and approves use of client privileges.

· Acts as a role model for clients by displaying responsible behavior and conducting business with a sense of professionalism.

· Assists in planning holiday activities.

· Assists Senior Counselor and Program Director in the administrative and physical functioning of the program and grounds.

· Maintains treatment files on assigned clients/caseload.

· Prepares progress reports and termination summaries.

· Acts as liaison with other service providers.

· Makes related court appearances and provisions.

· Participates in speaking engagements or workshop presentations.

· Participates in staff meetings and training as required or directed.

· Assists in data collection.

· Communicates clinical data on program members.

· Presents case conferences.

· Supervises client job role structure.

QUALIFICATIONS INCLUDE:

· Valid Minnesota LADC

· 4-yr. degree in CD Counseling or related field, or equivalent training and experience preferred.

· CPR/First Aid training preferred.

· Excellent oral and written communication skills.

· Strong computer skills.

· Ability to structure time well and develop priorities.

· Ability to relate to people from diverse backgrounds with multiple problems.

· Current Mantoux test. (Annual requirement thereafter)

· Must be able to favorably pass applicable criminal history/background checks. .

· Two years free of any problems associated with chemical dependency.

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Internship - Corrections

Department: Corrections

Hours: Internship, unpaid



Position Objectives

RS EDEN is seeking candidates who share our mission: RS EDEN provides recovery, accountability, and support services; facilitating individual, family, and community movement from non-productive behavior to responsible, self-sufficient lifestyles.

Internships with RS EDEN’s Reentry Services Division offers the opportunity to work side-by-side with professionals in the field of corrections. Interns may be placed in one of our three residential corrections facilities (halfway houses) to receive hands-on professional experience by assisting staff in providing a variety of functions.

Internships are unpaid but can be used for college credit or work experience. RS EDEN will collaborate with you and your academic advisor to meet internship requirements for your university/college.

Primary duties and responsibilities of these internships include:

· Observe and job shadow reentry technicians and case managers to learn about the roles of security and case management staff in a community corrections residential program.

· Effective use of corrections related technology.

· Interact with other community agencies, social service agencies, and criminal justice partners.

· Specific tasks will be assigned in the following areas:

Assisting Reentry Technician Staff / Security Functions:

· Intake of new residential clients

· Facility rounds

· Monitoring where clients are in the community (work, treatment, furlough)

· Answering busy phone lines

· Documenting clients not complying with program rules

· Writing disciplinary reports

· Monitoring chemical use (urine and breath analysis)

· Monitoring medication compliance

· Discharging clients from the facility

Assisting Case Management Staff:

· Assess client risk/needs

· Assess immediate client needs (clothing, medications, hygiene etc.)

· Assisting with goal development

· Meet with clients weekly to discuss goal progress

· Address any facility/program rule violations

· Document pertinent information in client notes

· Maintain client electronic file

· Monitor client progress in case plan

· Monitor client compliance to program rules and conditions of release/probation

The best qualified candidates will have:

· Current enrollment as a junior or senior pursuing an undergraduate degree in corrections, criminal justice, sociology, psychology, social work, and/or other related major

· Ability to commit to required academic internship hours of work

· Ability to work effectively with a diverse client population

· Knowledge of mental health issues and/or chemical dependency

Invitations to interview will be based on an assessment of education and experience. Internship job offer will be contingent on passing pre-employment requirements to include employment history/reference check, criminal background check, current Mantoux test required to work in residential facilities.

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Reentry Technician (Corrections)

Department: Corrections

Hours: Part Time/On-Call (Hours to be determined by Program Director)


Position Objectives

RS EDEN is seeking part-time/on-call Reentry Technicians for its Community Corrections Programs in St. Paul. The Reentry Technician is responsible for the supervision of residents while maintaining security, safety, and sanitation of an adult residential community corrections facility.


Duties and Responsibilities
  • Supervising residents, while maintaining security, safety, and sanitation of facility.
  • Maintaining and monitoring client accountability and surveillance.
  • Enforcing program rules, policies and regulations.
  • Supervising kitchen personnel.
  • Performing alcohol testing and collecting urinalysis samples.
  • Promoting client motivation and change.
  • Conducting intakes and orientations for new clients.
  • Record keeping.


Minimum Requirements
  • BA/BS degree preferred.
  • Education and/or experience and training in Human Services, Corrections or related field preferred.
  • Good oral and written communication skills.
  • Ability to relate to people from diverse backgrounds with multiple problems.
  • Leadership skills and the capability of working alone with very little supervision.
  • Ability to act as a positive role model for program clients.
  • Ability to maintain confidentiality.
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Counselor Technician

Department: Men's and Women's CD Program's

Hours: Part Time/On-Call


Position Objectives

Counselor Technicians supervise and manage resident behavior and crisis intervention. They assist on-duty counselors as required in direct support of program goals and objectives. Counselor Technicians require self-confidence and the ability to exercise individual discretion or judgment. They must possess a high level of crisis tolerance, and the ability to work through crisis situations in a professional, therapeutic and positive manner. They must be able to react to and respond to medical emergencies, which may arise, and must have the ability to convey a positive and professional image to clients, staff and visitors. Counselor Technicians also must be able to maintain client confidentiality.


Duties and Responsibilities
  • Understands and follows policies and procedures related to client and program rules and regulations to assure consistency in client services and program.
  • Provides consistency in program by maintaining all client restrictions communicated by counseling staff.
  • Communicates to staff any inappropriate or suspected inappropriate client behavior.
  • Knows and follows program emergency procedures.
  • Transitions duties and responsibilities to Night Managers.
  • Understands and follows incident/accident reporting policies and procedures.
  • Understands and follows emergency fire and weather policies and procedures.
  • Responds to client emergency medical needs, when required.
  • Provides assistance to on-duty counseling staff.
  • Monitors client activities.
  • Transports clients to directed activities or functions and monitoring behavior, attendance and safe return to resident facility.
  • Assists on-duty counseling staff as directed or required.
  • Attains, maintains and promotes a positive, safe, harmonious, productive and challenging work environment.
  • Performs other duties as required.
Minimum Requirements
  • High school diploma or GED. 2-yr degree in CD Counseling or related field preferred.
  • Minimum 2-yrs training or experience in CD counseling or related field.
  • Supervisory experience preferred.
  • Training or experience in counseling/First Aid preferred.
  • Ability to maintain confidentiality.
  • Must be able to pass favorable criminal history check.
  • Discharged from chemical treatment program for period of 1-yr, if applicable.
  • Minimum 1-yr continuous sobriety, if applicable.
  • Ability to relate to people from diverse backgrounds with multiple problems.
  • Current Mantoux test. (Annual requirement thereafter)
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Front Desk Associate

Department: Emanuel & Central

Hours: Part Time/On-Call


Position Objectives

The Front Desk Associate is responsible for providing a safe and supportive environment within the building, and maintaining a friendly and professional atmosphere. Responsibilities include monitoring and assisting with resident situations that occur throughout the building, greeting all visitors, supporting the activities and directions of the Support Service and Property Management staff. S/he must have excellent customer service skills, the ability to maintain appropriate relationships with clients as well as the community in which the project is located. S/he must be able to work within the facility and complete tasks with support services and property management. S/he must ensure a positive atmosphere. S/he must be able to work independently. A successful Front Desk Associate must enjoy working with the public. This position requires self-confidence, creativity, and the ability to exercise discretion. Excellent organizational skills and the ability to handle multiple tasking’s a must.


Duties and Responsibilities

Duties include/but are not limited to:

  • Provide friendly and professional customer service/front desk coverage as scheduled at the front desk.
  • Answer phones and respond to inquiries of the residents and the general public.
  • Maintain security by becoming familiar with the premises; monitor the front door; and manage the lobby and community room area.
  • Complete regular building rounds to assure the premises are secure and the wellbeing of the tenants.
  • Greet and direct all visitors, including vendors, residents, and others. Responsible for the signing in and out of guests.
  • Serve as an information resource about the programs.
  • Implement all safety and security requirements for the building.
  • Complete and maintain all required staff logs and paperwork as directed by the Front Desk Manager.
  • Uphold and enforce building policy and lease when necessary.
  • Develop and maintain a close supportive working relationship with support service staff, housing manager, and other co-workers.
  • Administer Alcohol Breathalyzer to residents suspected of alcohol intoxication. Log results and alert Front Desk Manager.
  • Triages emergency situations utilizing program policies and procedures
  • Produces accurate and through incident reports and shift logs.
  • Complete special projects and other duties as assigned by the Front Desk Manager.
  • Promotes and instills positive attitude in employees and clients.
  • Participates in staff meetings, training and in-services and staff development programs as required by the Front Desk Manager.


Minimum Requirements

Qualifications/Requirements:

  • High school diploma/GED certificate.
  • Ability to work independently.
  • Ability to follow oral and written instructions.
  • Ability to multi-task and provide accurate information.
  • Ability to perform duties discretely and observe program confidentiality policies.
  • Ability to relate to people from diverse backgrounds with multiple problems and adapt to a variety of situations as they arise.
  • Must possess excellent interpersonal, organizational, written and oral communication skills.
  • Must be computer literate and familiar with Microsoft Office products.
  • Must be friendly, professional, compassionate, and have the desire to be helpful to residents living in a supportive housing program.
  • Criminal background check must show compliance with the regulations required under statute related to the Kari Koskinen law.
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Job Opportunities

RS EDEN is an equal opportunity employer whose mission is to provide recovery, accountability, and support services facilitating individual, family, and community movement from non-productive behavior to responsible, self-sufficient lifestyles.