Human Services Career Opportunities

If you are looking for the right opportunity to join a great family of professionals, check out our current job opportunities below and fill out the pre-application form and attach your resume and letter of interest for consideration.

Once we receive your application and resume, we will review your qualifications. If you are selected for a personal interview, a representative will contact you.

Thank you for including RS EDEN as part of your job search.

Drug and Alcohol Testing Coordinator (Female)

Department: Drug Testing/RSI Labs

Hours: Part-time


Position Objectives

RS EDEN is seeking a part-time (FEMALE) Drug and Alcohol Testing Coordinator for its RSI Labs Program. The Drug and Alcohol Testing Coordinator works with referring agencies in implementing collection, accountability, and transport of female client drug/alcohol testing samples. This individual is trained and knowledgeable in all aspects of urinalysis collection and accountability processes and is an information resource for probation officers and other customer agencies.

KEY RESPONSIBILITIES INCLUDE:

· Maintains client records and demographics.

· Works with referring agencies in implementing collection, accountability and transport of client drug/alcohol testing samples.

· Attains and maintains knowledge in all aspects of urinalysis collection and accountability processes.

· Learns, understands and appropriately utilizes the LIMS system at a level of proficiency appropriate to the role.

· Acts as an information resource for probation officers and other customer agencies.

· Observes collection of urine samples assuring proper procedures and “chain of custody” are followed.

· Responsible for the daily operation of the collection center.

· Works with referring agencies and probation officers in securing sample collections for testing.

· Maintains automated database of collections, transports, and other records and statistical information as directed.

· As required, testifies in court concerning collection proceedings and findings.

· Prepares any required documentation or information for court.

· Maintains collection site and ensuring adequate stock of supplies are on hand. Requisitions needed supply stock as required.

· Transports collection samples to testing laboratory on daily basis.

· Secures samples from point of collection through transport and release to lab technician.

· Maintains professional working relationship with testing laboratory staff.

· Maintains computer records of all samples collected. Prepares computerized reports of results for referring agencies, as required, in a timely manner.

· Collects client fees according to program policy.

· Mandatory reporting to supervisor of any implied request to tamper a urinalysis sample.

· Participates in staff meetings and training as required or directed.

· Safeguard personally identifiable health information (PHI) in accordance with duties and current agency HIPAA notification statement and standards.

· Knows and follows program emergency procedures when necessary.

· Responds to client emergency medical needs, when required.

· Maintains client confidentiality.

QUALIFICATIONS INCLUDE:

· High School Diploma/GED.

· Female (Bona fide Occupational Qualification).

· Ability to work alone with little supervision.

· Ability to relate to customers as well as people from diverse backgrounds with multiple problems.

· Previous experience with data entry and very good data entry skills.

· Good oral and written skills.

· Must be able to pass applicable favorable criminal history/background check.

· One year off correctional supervision.

· Valid state driver’s license and positive driving record (periodic review of driving record required).

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Senior Reentry Technician (Ashland)

Department: Reentry Ashland

Hours: Full-time


Position Objectives

RS EDEN is seeking a full-time Senior Reentry Technician for its Reentry Ashland Program in St. Paul. The Senior Reentry Technician is responsible for supervising, security, safety, and sanitation of an adult residential community corrections facility, as well as directly supervising resident actions and movements, thus assuring that all program as well as referring agency rules and regulations are followed. The Senior Reentry Technician serves as a liaison between residents and case management staff. The Senior Reentry Technician is responsible for hiring, training, evaluating, and supervising part-time (on-call) Reentry Technicians. S/he informally counsels and supports residents and acts as an ongoing contact for residents.

KEY RESPONSIBILITIES INCLUDE:

· In conjunction with program director, recruits, hires, orients, trains, supervises, and evaluates part-time (on-call) Reentry Technicians.

· Conducts performance reviews on on-call Reentry Technicians.

· Monitors house activities while providing direct supervision of resident actions and movements. Assures all agency and referring agency rules and regulations are followed.

· Handles discipline of program residents in the event of major/minor program violations.

· Maintains the safety, security, and sanitation of the facility in accordance with policy and any ordinances/laws pertaining to the facility. This includes making rounds of the facility at least hourly.

· Conducts intakes for new residents including obtaining background information, explanation of program rules and expectations, and orientation of the facility.

· Processes and oversees client medication(s) in accordance to facility medication policies and procedures.

· Exercises responsible communication with clients and staff, including maintaining a daily log, recording client data on bed check sheet, completing incident reports as needed, making appropriate telephone contacts, maintaining client confidentiality, and any other designated record keeping.

· Coordinates Reentry Technicians work schedules. Ensures shift staff coverage during staff use of sick, vacation, training absences, etc.

· Performs searches of facility and residents and their belongings as needed or scheduled.

· Guides and supports residents informally as needed. Serves as liaison between residents and Case Managers, while serving as an ongoing contact to residents.

· Performs case management duties for a caseload of up to six clients, depending upon program needs, and serves as a replacement for case managers in the event of vacation or illness. This includes developing and implementing goal plans for assigned clients. Provides ongoing counseling, monitoring, referral, and maintenance of collateral contact, release planning, and report writing.

· Processes clients rent payments, and record all rents payments and refunds accordingly as needed or directed by program

· Assists food service staff in ordering supplies and supervising meals (if applicable).

· Collects urinalysis samples (same sex clients) and performs random breath analysis test to assigned residential and non-residential clients.

· Issues warrants in compliance with contracting agency directives.

· Facilitates program groups as required or directed.

QUALIFICATIONS INCLUDE:

· 2-yr degree in human services or equivalent education and/or experience and training.

· Leadership skills and the capability of supervising, advising, and directing other staff.

· Good oral and written communication skills.

· First aid/CPR/AED training required.

· Ability to relate to people from diverse background with multiple problems.

· One year off correctional supervision.

· Discharged from chemical treatment program for period of 2 years, if applicable.

· Minimum 2 years continuous sobriety, if applicable.

· Current Mantoux test. (Annual requirement thereafter)

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Receptionist

Department: Eden House

Hours: Full-time


Position Objectives

RS EDEN is currently seeking a full-time Receptionist for its Eden House facility located at 1025 Portland Ave. in Minneapolis. The Receptionist provides customer service and staff support by answering phones and managing staff, client, and guest activities in the foyer/main entrance areas.

KEY RESPONSIBILITIES INCLUDE:

· Greet visitors, answer phones, direct calls, and/or take and relay messages.

· Manage activity and personnel control in reception/foyer areas.

· Monitor client and visitor activities while visiting or conducting business in reception/foyer areas.

· Assure all visitors sign in and out by maintaining a visitor tracking system.

· Make announcements and pages staff and program members, when required or directed.

· Coordinate phone system operation—train staff on features and informing of system changes

· Distribute incoming mail and other communications. Manage interoffice mail and facsimiles.

· Perform general office support functions.

· Inventory, order and maintain agency office and housekeeping supplies.

· Maintain copy machines and other administrative office equipment.

· Maintain clean and orderly reception/foyer areas, and fax/mailroom.

· Provide agency transportation support, following all state driving and traffic laws.

· Maintain favorable driving record (per agency policy).

· Provide client data to outside agencies with proper release.

· Provide general client assistance where needed.

· Maintain client confidentiality.

· Provide consistency in program by maintaining all client restrictions communicated by counseling staff.

· Communicate to staff any inappropriate or suspected inappropriate client behavior.

· Edit and produce correspondence, reports, memos, mailing lists, policies, forms, and manuals for management.

· Provide support to management and administrative office staff.

· Provides support with data entry and data collection.

· Assists with processing client property.

· Understand and follow policies and procedures related to client and program rules and regulations to assure consistency in client services and program.

· Know and follow program emergency procedures when necessary.

· Understand and follow vulnerable adult policy and reporting procedures.

· Understand and follow incident/accident reporting policies and procedures.

· Understand and follow emergency fire and weather policies and procedures.

QUALIFICATIONS INCLUDE:

· High school diploma or GED.

· Working knowledge of Windows operating system/MSWord/Excel/Access.

· Ability to maintain confidentiality.

· Ability to convey a positive, courteous, and professional image.

· Excellent writing and editing skills.

· Efficiency in prioritizing tasks.

· Familiarity with general office procedures, business phone systems and equipment.

· Valid state drivers’ license. Favorable driving record.

· Basic Life Support (BLS) trained.

· Current Mantoux test. (Annual requirement thereafter).

· Ability to relate to people from diverse backgrounds with multiple problems.

· Must be able to pass applicable favorable criminal history/background checks.

· One year off correctional supervision.

· One year free of any problems associated with substance abuse.

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Reentry Case Manager (Metro)

Department: Reentry Metro

Hours: Full-tiime


Position Objectives

RS EDEN is seeking a full-time Case Manager for its Women’s Program (Reentry Metro) in St. Paul. Case Managers are responsible for managing assessment and assistance services of 15 to 24 clients in a residential and nonresidential community corrections program.

KEY RESPONSIBILITIES INCLUDE:

· Develops, directs, and implements goal plans with each assigned client. Assesses risk/need level utilizing evidence based tools.

· Utilizes the PREA assessment to assess for client vulnerability as it relates to the Prison Rape Elimination Act.

· Develops an initial goal plan with each client and monitors goal plan on a weekly basis to oversee progress in employment, chemical dependency programming, budgeting, psychological/mental health programming, education, housing planning, and social and family service programming, as applicable.

· Deals with very difficult clients, anticipating present and future needs.

· Develops and maintains an awareness and working knowledge of available community resources for making appropriate referrals to supplement the goal plan.

· Acts as a liaison with referring agencies and agents, keeping them informed of client progress and plans. Compiles and prepares comprehensive termination reports and preparing other correspondence and reports as necessary.

· Involved in overall program planning, assists the Program Director, and may act in his/her absence.

· Establishes program direction, duration, and goal plan for each assigned client. This involves reading and understanding background material, initial orientation to the program, and instructing clients as to any special conditions of the referring agency.

· Meets with clients a minimum of one time per week to discuss individual goal plan accomplishments and areas in need of additional support and assistance.

· Prepares and submits any required statistical or billing information to the Program Director.

· Monitors each assigned client’s progress through the program by conducting employment verifications, investigating prospective residences, and verifying attendance at educational or other social service agencies.

· Maintains accurate and up-to-date files on each assigned client. Files should document rule violations, drug test results, employment, meetings attended, counseling sessions, and detailed chronological case notes.

· Oversees and enforces each assigned client’s compliance with program rules and regulations. Handling informal discipline and participating in the formal disciplinary process (witness, reporter, investigator, and hearing officer). Exercises responsible communication with clients and staff including maintaining daily log, recording client data on bed check sheet, completing incident reports as needed, making appropriate telephone contacts, maintaining client confidentiality, and any other designated record keeping.

· Maintains ethical practices in relationships with clients (PREA compliance), staff, outside individuals, and community agencies.

· Facilitates program-sponsored group meeting and classes for clients as required or directed.

· Makes individual referrals to outside sources based on client needs.

· Maintains knowledge of electronic monitoring procedures and equipment as needed.

· Makes related court appearances and provisions, as required.

QUALIFICATIONS INCLUDE:

· 4-yr. degree in human service-related field, or equivalent training and experience.

· Excellent oral and written communication skills. Must be computer literate.

· Working knowledge of court, probation/supervised release, and correctional systems.

· Ability to establish and maintain good working relationships with clients, other staff members, and outside agencies.

· Ability to structure time well and develop priorities.

· First aid/CPR/AED training required.

· Current Mantoux test. (Annual requirement thereafter)

· Must be able to pass favorable criminal history check and DHS Rule 11 background check.

· One year off correctional supervision.

· Discharged from chemical treatment program for period of 2-yrs, if applicable.

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Reentry Technician, Community Corrections (Reentry Ashland)

Department: Reentry Ashland

Hours: Full-time (Friday, Saturday, Sunday, Monday 7am-5pm)


Position Objectives

RS EDEN is currently seeking a full-time Reentry Technician for its Reentry Ashland Program located in St. Paul. In addition, the Reentry Technician is responsible for directly supervising resident actions and movements, thus assuring that all program rules and regulations and contracting sources are followed. The Reentry Technician serves as a liaison between resident and case management staff. He/she informally guides and supports residents and acts as the ongoing contact for residents. The Reentry Technician is responsible for maintaining accountability and a positive atmosphere that promotes client motivation and change. He/she also maintains fire, housekeeping, and sanitation regulations. Based upon agency needs, the Reentry Technician will also be responsible for completing various duties for nonresidential clients.

RESPONSIBILITIES INCLUDE:

· Assists in orienting new staff or interns as needed.

· Monitors house activities while directly supervising resident actions and movements. Assures that program clients follow all program rules and regulations.

· Handles discipline of program residents in the event of major/minor program violations.

· Maintains security, safety, and sanitation of the facility in accordance with policy and any ordinances/laws pertaining to the facility. This includes conducting rounds of the facility on a regular basis.

· Conducts intakes for new residents, including obtaining background information, explanation of program rules and expectations, and orientation of the facility.

· Processes and oversees client medication(s) in accordance to facility medication policies and procedures.

· Exercises responsible communication with clients and staff including maintaining daily log, recording client data on bed check sheet, completing incident reports as needed, making appropriate telephone contacts, maintaining client confidentiality, and any other designated record keeping.

· Performs searches of facility and residents and their belongings as needed or scheduled.

· Maintains ethical practices in relationships with clients (PREA compliance), staff, outside individuals, and community agencies.

· Provides clients with guidance and support on an informal basis as needed. Serves as a liaison between clients and case managers, while serving as the ongoing contact to the clients.

· Assists food service staff in ordering supplies, making bag lunches, and supervising meals if applicable.

· Collects urinalysis samples (same sex clients) and perform random breath analysis test to assigned residential and nonresidential clients.

· Issues warrants in compliance with contracting agency directives.

· Participates in staff meetings, in-service training, outside training events, and additional training as deemed necessary to maintain personal growth and development, as well as professional competence.

QUALIFICATIONS INCLUDE:

· High School Diploma/GED. BA/BS degree preferred.

· Education and/or experience and training in human services, corrections, criminal justice or related field preferred.

· Good oral and written communication skills.

· First Aid/CPR/AED training.

· Current Mantoux test. (Annual requirement thereafter).

· Ability to relate to people from diverse backgrounds with multiple problems.

· Leadership skills and the capability of working alone with very little supervision.

· Ability to act as a positive role model for program clients.

· One year off correctional supervision.

· Discharged from chemical treatment program for period of 2-yrs, if applicable.

· Minimum 2-yrs continuous sobriety, if applicable.

DAYS/HOURS: Friday, Saturday, Sunday, Monday – 7am-5pm

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Data and Billing Specialist

Department: Housing

Hours: Part-time


Position Objectives

RS EDEN is currently seeking a part-time Data and Billing Specialist for its Housing programs. The primary role of the Data and Billing Specialist is to assist with Service Point data entry and Housing Supports Programs in permanent sober supportive housing. They are responsible to complete the data entry for the Service Point HMIS systems as directed, monitor completeness, accuracy, and timeliness of each program’s HMIS records.

RESPONSIBILITIES INCLUDE:

· Posting and applying remittances into an electronic billing system.

· Ensuring that all billable services are invoiced and coded correctly for claim submission.

· Reviewing denials and following up in a timely manner.

· Updating Clients information into HMIS Service Point as directed.

· Safeguarding personally identifiable health information (PHI) in accordance with duties and current agency HIPAA notification statement and standards.

· Responsible to complete data entry and complete accurate billing entries.

· Monitors changes and attends all HMIS trainings, updates, webinars, stays current on all expectations of record keeping for HUD, MHFA, LTH, GRH programs.

· Responsible to communicate any barriers to billing completion to the Compliance and Data Manager in a timely manner.

· Participates in training, external training events and additional training as deemed necessary to maintain personal growth and development and professional competence, as required or directed.

· Safeguard personally identifiable health information (PHI) in accordance with duties and current agency HIPAA notification statement and standards.

· Promotes positive action and interaction among staff. Attains, maintains and promotes a positive, safe, harmonious, productive and challenging work environment.

QUALIFICATIONS INCLUDE:

· Bachelor’s degree or equivalent experience preferred.

· Familiarity with Service Point HMIS systems preferred.

· Familiarity with MN-ITS billing systems preferred.

· Excellent oral and written communication skills.

· Excellent computer skills, familiarity with windows based applications

· Ability to relate to persons from diverse backgrounds

· Ability to work independently with little supervision.

· Must be able to favorably pass applicable criminal history/background checks.

· Positive driving record (periodic review of driving record required).

· Valid state driver’s license.

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Resident Manager (Beattie Manor)

Department: Beattie Manor

Hours: Contract


Position Objectives

RS EDEN is seeking a Resident Manager for our Beattie Manor sober men’s living facility located at 2728 Portland Avenue, in Minneapolis.

KEY RESPONSIBILITIES INCLUDE:

¨ Monitoring resident client behavior and reporting inappropriate or suspect behavior to member of counseling staff.

¨ Enforcing house rules and policies, as well as other policies and procedures associated to the position.

¨ Making checks of client rooms, floors and common areas.

¨ Monitoring and maintaining resident security of facility and grounds.

¨ Attending staff meetings as required.

¨ Organizing/overseeing resident client activities.

QUALIFICATIONS INCLUDE:

  • HS Diploma or GED.
  • Male (Bona Fide Occupational Qualification).
  • Ability to maintain confidentiality.
  • Ability to convey a positive and professional image to clients.
  • Training or experience in counseling/first aid a plus.
  • 1 year chemically free (if applicable).
  • CPR/First Aid Certified, preferred

****Compensation for this position includes room and board for a 1 bedroom apartment at the Men's Program Sober Residence House (Beattie Manor), free phone, cell phone, cable and utilities. Includes monthly stipend of $600.

****Requirements include being on-site during evening/overnight hours (11pm-7am), however, this is not an awake night shift. This employee is not expected to stay awake during the night hours as long as the facility remains well maintained, socially healthy and chemically free at all times.


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Barista II

Department: Fresh Grounds

Hours: Part-time


Position Objectives

RS EDEN is currently seeking a part time Barista II at our Fresh Grounds Coffee House located at 7th Landing in Saint Paul. The Barista II is responsible for customer service, completing all maintenance duties, including equipment, food service and cleanliness of the coffee house. S/he must have excellent customer service skills, the ability to maintain relationships with vendors, and the community in which the coffee house is located.

KEY RESPONSIBILITIES INCLUDE:

· Provides excellent customer service to patrons of Fresh Grounds Coffee House.

· Compliance with all restaurant regulations, necessary license requirements, and food safety.

· Assists with inventory of products at Fresh Grounds, places orders for needed products with vendors as directed.

· Maintains accurate daily revenue totals.

· Skilled at making a variety of Coffee /Espresso Drinks, cold beverages.

· Performs daily or routine maintenance on restaurant equipment.

· Performs housekeeping tasks in maintaining cleanliness and sanitation of coffee house.

· Buy/ pick up needed products (coffee, milk etc.) as directed.

· Responsible for performing light administrative/clerical duties (daily revenue sheets, inventory, etc.) as directed.

· Models excellent work skills for trainees of the supported employment program.

· Works independently with little supervision.

· Maintains business in the Coffee House while supported employment training takes place.

· Answers questions about the supported employment model to inquiring customers or members of the service/business community. Refers inquiries to Training Program Manager as needed.

· Promotes and instills positive attitude and image in employees and clients.

· Participates in staff meetings and training as required or directed.

  • Attains, maintains and promotes a positive, safe, harmonious, productive and challenging work environment.

QUALIFICATIONS INCLUDE:

· High school diploma/GED certificate or equivalent experience.

· Restaurant/Coffee House work experience preferred.

· Ability to serve as positive role model for trainees.

· Ability to work independently with little supervision.

· Ability to adapt to a variety of situations as they arise.

  • Ability to relate to people from diverse backgrounds with multiple problems.
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Housing Case Manager (Emanuel)

Department: Emanuel

Hours: Full-time


Position Objectives

RS EDEN is currently seeking a full-time Housing Case Manager for our Emanuel Apartments located in Minneapolis. The primary role of the Housing Case Manager is the on-going support of tenants within a permanent, sober, supportive housing site over the length of their individual tenancy.

KEY RESPONSIBILITIES INCLUDE:

· Assists in selection of new tenants, orients them to program, identifies any immediate gaps or needs, and implements Individual Support Plans.

· Completes full functional assessment (Self Sufficiency Matrix) at entry to the program, updated every six month, and upon exit.

· Facilitates regular contact with client’s professional collaterals including but not limited to Mental Health, Chemical Health, County, Medical and Correctional professionals.

· Monitors tenants support progress in maintaining health and wellness, income and employment opportunities, and individualized topics such as chemical dependency programming, budgeting, psychological/mental health resources, and education goals, accessing appropriate benefits, recreational needs, and leadership development opportunities.

· Assess tenants for vocational programming. Refers to appropriate collaterals, and /or provides tenant with services onsite.

· Attends community meetings relevant to the program as assigned.

· Responds to tenants who experience critical challenges who have lease violations and terminations via the Restructure Planning process, linkage and teaming with collateral professionals, and/or problem-solving sessions with tenants, to include more intensive daily structuring of tenant case planning during this process.

· Has at least one face to face contact with each client assigned to them at a minimum 1x monthly.

· Participates in all apartment inspections, and created individual plans for tenant for apartment care as needed. Finds resources necessary to assist in apartment care including, but not limited to personally demonstrating /teaching cleaning and apartment hygiene techniques.

· Responds to tenants who experience emergency gaps in basic needs by judicious provision of household items, emergency food, assistance with obtaining medication, or assistance with transportation to critical appointments.

· Develops and maintains an awareness of tenants’ strengths and leadership potential, for making appropriate links to opportunities within and beyond the building.

· Responsible for the facilitation of at least one additional skills building group /class that is taught at each or the (4) sites in the Single Adult Housing Division.

· Responsible to keep abreast of new developments in local resources, individual tenants changing compliance requirements ,including but not limited to enrollment in county benefits, financial team , disability assessments , and updated treatment plans , diagnosis.

· Responsible to report and renew disability information annually for each client, to include any changes in diagnosis, and to report any and all changes to the Services Program Manager/ Compliance and reporting manager weekly.

· Acts as a role model for clients by exhibiting productive behavior and conducting service interactions with a strong sense of professionalism and boundaries.

· Works collaboratively with other team members, including Property Management, to consult and share information about tenants that will lend to fostering positive adaptation within the program.

· Keeps updated Individual Support Plans, Consent forms, Releases, Matrices, Case notes, and any other programmatic forms as directed by the Service Program Manager.

· Keeps electronic files including but not limited to individual Case load data bases, Face Sheets incident reports, and pertinent program paperwork, additionally compiles all internal and collateral documentation in tenant charts.

· Assists in enforcing, administering, revising and developing service management and operational policies and procedures, as requested. Involved in overall development of service planning and culture, assists Service Program Managers as requested, and may act in his/her absence.

QUALIFICATIONS INCLUDE:

· 4-yr. degree in Human Service or related field, with 2+ years of experience working directly with clients who experience complex psychosocial needs and experience in case management preferred.

· Excellent oral and written communication skills.

· Must be computer literate; familiarity with Windows-based applications

· Ability to work independently with little supervision.

· Ability to relate to persons from diverse backgrounds and engage service planning in a culturally competent manner.

· Positive driving record (periodic review of driving record required).

· Valid state driver’s license.

· Criminal background check must show compliance with the regulations required under statute related to the Kari Koskinen law.

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Reentry Technician, Community Correction (Reentry West)

Department: Reentry West

Hours: Temporary, Full-Time, Friday, Saturday, Sunday, Monday 7am-5pm


Position Objectives

RS EDEN is currently seeking a temporary full-time Reentry Technician for its Reentry West Program located in St. Paul. In addition, the Reentry Technician is responsible for directly supervising resident actions and movements, thus assuring that all program rules and regulations and contracting sources are followed. The Reentry Technician serves as a liaison between resident and case management staff. He/she informally guides and supports residents and acts as the ongoing contact for residents. The Reentry Technician is responsible for maintaining accountability and a positive atmosphere that promotes client motivation and change. He/she also maintains fire, housekeeping, and sanitation regulations. Based upon agency needs, the Reentry Technician will also be responsible for completing various duties for nonresidential clients.

RESPONSIBILITIES INCLUDE:

· Assists in orienting new staff or interns as needed.

· Monitors house activities while directly supervising resident actions and movements. Assures that program clients follow all program rules and regulations.

· Handles discipline of program residents in the event of major/minor program violations.

· Maintains security, safety, and sanitation of the facility in accordance with policy and any ordinances/laws pertaining to the facility. This includes conducting rounds of the facility on a regular basis.

· Conducts intakes for new residents, including obtaining background information, explanation of program rules and expectations, and orientation of the facility.

· Processes and oversees client medication(s) in accordance to facility medication policies and procedures.

· Exercises responsible communication with clients and staff including maintaining daily log, recording client data on bed check sheet, completing incident reports as needed, making appropriate telephone contacts, maintaining client confidentiality, and any other designated record keeping.

· Performs searches of facility and residents and their belongings as needed or scheduled.

· Maintains ethical practices in relationships with clients (PREA compliance), staff, outside individuals, and community agencies.

· Provides clients with guidance and support on an informal basis as needed. Serves as a liaison between clients and case managers, while serving as the ongoing contact to the clients.

· Assists food service staff in ordering supplies, making bag lunches, and supervising meals if applicable.

· Collects urinalysis samples (same sex clients) and perform random breath analysis test to assigned residential and nonresidential clients.

· Issues warrants in compliance with contracting agency directives.

· Participates in staff meetings, in-service training, outside training events, and additional training as deemed necessary to maintain personal growth and development, as well as professional competence.

QUALIFICATIONS INCLUDE:

· High School Diploma/GED. BA/BS degree preferred.

· Education and/or experience and training in human services, corrections, criminal justice or related field preferred.

· Good oral and written communication skills.

· First Aid/CPR/AED training.

· Current Mantoux test. (Annual requirement thereafter).

· Ability to relate to people from diverse backgrounds with multiple problems.

· Leadership skills and the capability of working alone with very little supervision.

· Ability to act as a positive role model for program clients.

· One year off correctional supervision.

· Discharged from chemical treatment program for period of 2-yrs, if applicable.

· Minimum 2-yrs continuous sobriety, if applicable.

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CD Professional (LADC Men's Program)

Department: Eden House

Hours: Full-Time


Position Objectives

RS EDEN is currently seeking a full-time CD Professional for its Men’s Chemical Dependency Program located in Minneapolis. Current LADC is required for this position. CD Professionals provide critical and direct client therapeutic, counseling and assessment services. They provide daily supervision of clients, and coordinate and provide clinical services within a Therapeutic Community modality.

RESPONSIBILITIES INCLUDE:

· Develops, implements, and supervises client treatment plans.

· Provides individual and group therapy/counseling services.

· Assigns therapeutic learning experiences.

· Maintains contacts and attends meetings with collaborating agencies towards meeting client goals and progress.

· Promotes and instills positive attitude and image in clients.

· Supervises client day-to-day activities and work assignments within a therapeutic community structure.

· Supervises client recreational and community activities, when applicable.

· Monitors and approves use of client privileges.

· Acts as a role model for clients by displaying responsible behavior and conducting business with a sense of professionalism.

· Assists in planning holiday activities.

· Assists Senior Counselor and Program Director in the administrative and physical functioning of the program and grounds.

· Maintains treatment files on assigned clients/caseload.

· Prepares progress reports and termination summaries.

· Acts as liaison with other service providers.

· Makes related court appearances and provisions.

· Participates in speaking engagements or workshop presentations.

· Participates in staff meetings and training as required or directed.

· Assists in data collection.

· Communicates clinical data on program members.

· Presents case conferences.

· Supervises client job role structure.

QUALIFICATIONS INCLUDE:

· Valid Minnesota LADC

· 4-yr. degree in CD Counseling or related field, or equivalent training and experience preferred.

· CPR/First Aid training preferred.

· Excellent oral and written communication skills.

· Strong computer skills.

· Ability to structure time well and develop priorities.

· Ability to relate to people from diverse backgrounds with multiple problems.

· Current Mantoux test. (Annual requirement thereafter)

· Must be able to favorably pass applicable criminal history/background checks.

· One year off correctional supervision.

· Two years free of any problems associated with chemical dependency.

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Reentry Technician (Corrections)

Department: Corrections

Hours: Part Time/On-Call (Hours to be determined by Program Director)


Position Objectives

RS EDEN is seeking part-time/on-call Reentry Technicians for its Community Corrections Programs in St. Paul. The Reentry Technician is responsible for the supervision of residents while maintaining security, safety, and sanitation of an adult residential community corrections facility.


Duties and Responsibilities
  • Supervising residents, while maintaining security, safety, and sanitation of facility.
  • Maintaining and monitoring client accountability and surveillance.
  • Enforcing program rules, policies and regulations.
  • Supervising kitchen personnel.
  • Performing alcohol testing and collecting urinalysis samples.
  • Promoting client motivation and change.
  • Conducting intakes and orientations for new clients.
  • Record keeping.


Minimum Requirements
  • BA/BS degree preferred.
  • Education and/or experience and training in Human Services, Corrections or related field preferred.
  • Good oral and written communication skills.
  • Ability to relate to people from diverse backgrounds with multiple problems.
  • Leadership skills and the capability of working alone with very little supervision.
  • Ability to act as a positive role model for program clients.
  • Ability to maintain confidentiality.
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Counselor Technician

Department: Men's and Women's CD Program's

Hours: Part Time/On-Call


Position Objectives

Counselor Technicians supervise and manage resident behavior and crisis intervention. They assist on-duty counselors as required in direct support of program goals and objectives. Counselor Technicians require self-confidence and the ability to exercise individual discretion or judgment. They must possess a high level of crisis tolerance, and the ability to work through crisis situations in a professional, therapeutic and positive manner. They must be able to react to and respond to medical emergencies, which may arise, and must have the ability to convey a positive and professional image to clients, staff and visitors. Counselor Technicians also must be able to maintain client confidentiality.


Duties and Responsibilities
  • Understands and follows policies and procedures related to client and program rules and regulations to assure consistency in client services and program.
  • Provides consistency in program by maintaining all client restrictions communicated by counseling staff.
  • Communicates to staff any inappropriate or suspected inappropriate client behavior.
  • Knows and follows program emergency procedures.
  • Transitions duties and responsibilities to Night Managers.
  • Understands and follows incident/accident reporting policies and procedures.
  • Understands and follows emergency fire and weather policies and procedures.
  • Responds to client emergency medical needs, when required.
  • Provides assistance to on-duty counseling staff.
  • Monitors client activities.
  • Transports clients to directed activities or functions and monitoring behavior, attendance and safe return to resident facility.
  • Assists on-duty counseling staff as directed or required.
  • Attains, maintains and promotes a positive, safe, harmonious, productive and challenging work environment.
  • Performs other duties as required.
Minimum Requirements
  • High school diploma or GED. 2-yr degree in CD Counseling or related field preferred.
  • Minimum 2-yrs training or experience in CD counseling or related field.
  • Supervisory experience preferred.
  • Training or experience in counseling/First Aid preferred.
  • Ability to maintain confidentiality.
  • Must be able to pass favorable criminal history check.
  • Discharged from chemical treatment program for period of 1-yr, if applicable.
  • Minimum 1-yr continuous sobriety, if applicable.
  • Ability to relate to people from diverse backgrounds with multiple problems.
  • Current Mantoux test. (Annual requirement thereafter)
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Crew Leader PT/OC

Department: Sentence to Service

Hours: TBD; as needed (10 hour shifts required: 6:30am-4:30pm)


Position Objectives

General: The Sentence to Service Crew Leader is responsible for the supervision of a daily work crew of up to 10 clients in a Sentence to Service Program. The Crew Leader assumes all responsibility upon assignment of a client for daily supervision of that client's program. The Crew Leader conducts orientation and safety training, transports the crew to the work site, assigns the work, and supervises and monitors that client during the entire program stay. The Crew Leader assures that the work is done properly, oversees and enforces program rules, and assures that appropriate behavior and work habits are observed. The Sentence to Service Program provides the criminal justice system with an alternative to traditional incarceration. The program utilizes a work program where offenders are allowed to do public service work instead of serving jail or workhouse time. The projects are all public service jobs such as park maintenance. The offender's entire workday is under the direct supervision of program staff. This position is classified as a category 1 driving position.


Duties and Responsibilities
  • Makes initial contacts with assigned clients and arranges reporting time and date. Trains clients on program rules and safety expectations.
  • Plans and organizes work projects. Visits work sites in advance and coordinate with the responsible party work expectations.
  • Transports the crew to the work sites. Arranges for necessary bathroom facilities. Arranges for a proper site for lunch breaks. Transports the crews back to the agency center at the end of the workday.
  • Supervises the crew during the entire day and throughout work details. Assures that clients are working satisfactorily, are properly equipped, are following safety rules, following program rules, and observing appropriate dress and behavior.
  • Enforces crew discipline.
  • Completes written reports, compiles termination reports on all clients and submits any Department of Corrections data collection reports as requested by contracting sources.
  • Participates in initial and on-going training.
  • Collects urine samples and conducts breath analysis in accordance with standard procedures.
  • Acts as a role model and maintains appropriate, ethical and positive relationships with clients. Conducts work in a business-like and professional manner.
  • Works along side crews when appropriate.
  • Oversees maintenance of equipment assigned to each crew leader and notifies manager of any needs.
  • Maintains assigned and/or specific equipment.
  • Maintains complete computer files of all daily work sites and client records.
  • Coordinates with county intake person or probation officer to ensure maximum client completion and compliance.
  • Maintains training certificate as required by MN Department of Corrections.
  • Promotes and instills positive attitude and image in employees and clients.
  • Participates in staff meetings and training as required or directed.
  • Safeguard personally identifiable health information (PHI) in accordance with duties and current agency HIPAA notification statement and standards.
  • Maintains favorable driving record (favorable is left to the interpretation of the employer and any agent acting on behalf of the employer).
  • Attains, maintains and promotes a positive, safe, harmonious, productive and challenging work environment.
  • Performs other duties as required.


Minimum Requirements
  • Bachelor’s degree in human services or other work-related specialty preferred.
  • Working knowledge of court, probation/parole, and correctional systems.
  • Ability to establish and maintain good working relationship with clients, other staff members, and outside agencies.
  • Excellent oral and written skills.
  • Supervisory experience in a correctional, law enforcement, or construction/building trades situation. Ability to supervise and relate to people from diverse backgrounds with multiple problems.
  • Ability to structure time well, develop priorities, and work well with little supervision.
  • Good mechanical skills and experience organizing and supervising work projects. Knowledge of construction and grounds keeping techniques and practices sufficient to provide direction and training for unskilled labor crews in completing work assignments.
  • Knowledge and ability to teach basic work safety skills to work crew members.
  • Ability to convey a positive and professional image. Ability to maintain confidentiality.
  • Must be able to pass favorable criminal history check.
  • Discharged from chemical treatment program for period of 2-yrs, if applicable.
  • Minimum 2-yrs continuous sobriety, if applicable.
  • “Crime-free” for period of 1-yrs, if applicable.
  • Ability to relate to people from diverse backgrounds with multiple problems.
  • Positive driving record (periodic review of driving record required).
  • Valid state driver’s license.
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Front Desk Associate

Department: Emanuel & Central

Hours: Part Time/On-Call


Position Objectives

The Front Desk Associate is responsible for providing a safe and supportive environment within the building, and maintaining a friendly and professional atmosphere. Responsibilities include monitoring and assisting with resident situations that occur throughout the building, greeting all visitors, supporting the activities and directions of the Support Service and Property Management staff. S/he must have excellent customer service skills, the ability to maintain appropriate relationships with clients as well as the community in which the project is located. S/he must be able to work within the facility and complete tasks with support services and property management. S/he must ensure a positive atmosphere. S/he must be able to work independently. A successful Front Desk Associate must enjoy working with the public. This position requires self-confidence, creativity, and the ability to exercise discretion. Excellent organizational skills and the ability to handle multiple tasking’s a must.


Duties and Responsibilities

Duties include/but are not limited to:

  • Provide friendly and professional customer service/front desk coverage as scheduled at the front desk.
  • Answer phones and respond to inquiries of the residents and the general public.
  • Maintain security by becoming familiar with the premises; monitor the front door; and manage the lobby and community room area.
  • Complete regular building rounds to assure the premises are secure and the wellbeing of the tenants.
  • Greet and direct all visitors, including vendors, residents, and others. Responsible for the signing in and out of guests.
  • Serve as an information resource about the programs.
  • Implement all safety and security requirements for the building.
  • Complete and maintain all required staff logs and paperwork as directed by the Front Desk Manager.
  • Uphold and enforce building policy and lease when necessary.
  • Develop and maintain a close supportive working relationship with support service staff, housing manager, and other co-workers.
  • Administer Alcohol Breathalyzer to residents suspected of alcohol intoxication. Log results and alert Front Desk Manager.
  • Triages emergency situations utilizing program policies and procedures
  • Produces accurate and through incident reports and shift logs.
  • Complete special projects and other duties as assigned by the Front Desk Manager.
  • Promotes and instills positive attitude in employees and clients.
  • Participates in staff meetings, training and in-services and staff development programs as required by the Front Desk Manager.


Minimum Requirements

Qualifications/Requirements:

  • High school diploma/GED certificate.
  • Ability to work independently.
  • Ability to follow oral and written instructions.
  • Ability to multi-task and provide accurate information.
  • Ability to perform duties discretely and observe program confidentiality policies.
  • Ability to relate to people from diverse backgrounds with multiple problems and adapt to a variety of situations as they arise.
  • Must possess excellent interpersonal, organizational, written and oral communication skills.
  • Must be computer literate and familiar with Microsoft Office products.
  • Must be friendly, professional, compassionate, and have the desire to be helpful to residents living in a supportive housing program.
  • Criminal background check must show compliance with the regulations required under statute related to the Kari Koskinen law.
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Drug and Alcohol Testing Coordinator

Department: Drug Testing/RSI Labs

Hours: part-time/on-call (possible shifts Mon, Tue, Thu 11:45am-7:45pm, Wed 3:45pm-7:45pm, Fri 8am-4pm, or Sat 9:45am-1:45pm)


Position Objectives

The Drug & Alcohol Testing Coordinator works with referring agencies in implementing collection, accountability and transport of client drug/alcohol testing samples. This individual is trained and knowledgeable in all aspects of urinalysis collection and accountability processes and is an information resource for probation officers and other customer agencies. This position requires the ability to work independently with little to no direct supervision. The coordinator must have an ability to convey a positive and professional image to clients, staff and visitors and must be able to maintain client confidentiality. Must be computer literate and possess good organizational skills. The coordinator must be able to perform duties involving light lifting, and possess an ability to sit for long periods of time. This is classified as a category 1 driving position.


Duties and Responsibilities
  • Maintains client records and demographics.
  • Works with referring agencies in implementing collection, accountability and transport of client drug/alcohol testing samples.
  • Attains and maintains knowledge in all aspects of urinalysis collection and accountability processes.
  • Acts as an information resource for probation officers and other customer agencies.
  • Observes collection of urine samples assuring proper procedures and "chain of custody" are followed.
  • Responsible for the daily operation of the collection center.
  • Works with referring agencies and probation officers in securing sample collections for testing.
  • Maintains automated database of collections, transports, and other records and statistical information as directed.
  • As required, testifies in court concerning collection proceedings and findings.
  • Prepares any required documentation or information for court.
  • Maintains collection site and ensuring adequate stock of supplies are on hand. Requisitions needed supply stock as required.
  • Transports collection samples to testing laboratory on daily basis.
  • Secures samples from point of collection through transport and release to lab technician.
  • Maintains professional working relationship with testing laboratory staff.
  • Maintains computer records of all samples collected. Prepares computerized reports of results for referring agencies, as required, in a timely manner.
  • Collects client fees according to program policy.
  • Participates in staff meetings and training as required or directed.
  • Safeguard personally identifiable health information (PHI) in accordance with duties and current agency HIPAA notification statement and standards.
  • Maintains favorable driving record (favorable is left to the interpretation of the employer and any agent acting on behalf of the employer).
  • Attains, maintains and promotes a positive, safe, harmonious, productive, and challenging work environment.
  • Knows and follows program emergency procedures when necessary.
  • Understands and follows incident/accident reporting policies and procedures.
  • Understands and follows emergency fire and weather policies and procedures.
  • Responds to client emergency medical needs, when required.
  • Maintains client confidentiality.
  • Performs other duties as required.
Minimum Requirements
  • High School Diploma/GED.
  • Ability to work alone with little supervision.
  • Basic understanding of computers and good typing skills.
  • Good oral and written skills.
  • Ability to relate to customers as well as people from diverse backgrounds with multiple problems.
  • Current MN state driver’s license.
  • Positive attitude.
  • Current Mantoux test. (Annual requirement thereafter)
  • Must be able to pass favorable criminal history check.
  • Discharged from chemical treatment program for period of 2-yrs. if applicable.
  • Minimum 2-yrs. sobriety, if applicable.
  • Positive driving record.
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Job Opportunities

RS EDEN is an equal opportunity employer whose mission is to provide recovery, accountability, and support services facilitating individual, family, and community movement from non-productive behavior to responsible, self-sufficient lifestyles.